adcb Bank

Abu Dhabi Commercial Bank (ADCB)

Last Updated on 29 September 2020
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  1. About the Bank
  2. Banking Products and Services
  3. Online Banking
  4. ADCB Money Transfer
  5. ADCB Mobile Banking
  6. Popular Products & Services
  7. Credit Card Offers
  8. Awards & Achievements
  9. Customer Support

About the Bank


Abu Dhabi Commercial Bank is best known as ADCB, one of the top banks in the UAE. It was
founded in 1985 with its headquarters in Abu Dhabi. It provides retail, investment, merchant, brokerage, and fund management activities. There are overall 72 branches & 450 ATMs across the UAE.


From the day formed in 1985, it has been giving its good services till today. At the end of 2011, ADCB is the third-largest bank in the UAE and the second-largest by capital in Abu Dhabi, at AED 184 billion. Recently, in 2019 Union National Bank (UNB) and Al Hilal Bank were merged with ADCB.

Banking Products and Services


ADCB offers a wide range of banking products & services like Credit Cards, Bank Accounts, Personal Loans, Home Loans, Car Loans, Business Loans, Wealth Management services, Islamic banking, etc. Explore all the ADCB Products and Services here: 


Personal Banking




ADCB for you

My Choice

Aspire

Emirati

TouchPoints

Excellency

Service 

Privilege Club

Guarantee




Accounts

Current & Saving Account

Offshore

Money Transfer

Business Accounts

Etihad Guest Accounts

Safe Deposit Locker

Fixed Deposit Account



Cards

Debit Cards

Card Features

Credit Cards



Loans

Car Loans

Home Loans

Personal Loans

Business Loans



Wealth Management

Investments

Brokerage Services

Insurance

ADCB Securities

Saving Solutions


Business Banking


ADCB For You

Commercial

Large Corporate

Mid Corporate

NEW to ADCB




Commercial

Account Services

Trade Finance Services

Wealth Management

Corporate Trust Services

Business Finance

Merchant Services

Cards

Financial Market Solutions




Mid Corporate

Financing Solutions

Trade Finance Services

Liquidity Management

Cash Management

Corporate Trust Services

Financial Market Solutions

Merchant Services

Investment Banking




Large Corporate

Financing Solutions

Corporate Trust Services

Liquidity Management

Merchant Services

Trade Finance Services

Financial Market Solutions

Cash Management

Investment Banking

Online Banking


ADCB Online Banking Registration

Once you’ve opened your bank account with ADCB, you can proceed with self-registration for internet banking. Before registering, keep the Credit Card, Debit Card, IPIN, Customer ID, and Bank account details.


Steps to register for ADCB Internet banking

  1. Visit ADCB website (https://www.adcb.com/en/personal/)
  2. On the homepage, click on the drop-down(from login button) and choose personal banking
  3. It will redirect you to the login page, click on “Not Registered? Click here to register”
  4. It will redirect you the online banking registration page
  5. Select ADCB Credit Card or Debit Card or iPIN
  6. Enter the card details or customer id, pin number, password, accept T&C after reading it and submit
  7. Enter the OTP received on your registered mobile number
  8. Confirm your registration by login 


ADCB Online Banking Login

Using ADCB internet banking you can easily operate your bank account from anywhere with just a few clicks. Before logging in to internet banking, keep the login id and password.


Steps to log in to Internet Banking

  1. Visit ADCB website (https://www.adcb.com/en/personal/)
  2. In the menu, click on the drop-down(from login button) and choose personal banking
  3. It will redirect you to the  login page
  4. Enter the User ID and Password & click on the Login button
  5. You’ve logged in to your account, now can access the online banking features


ADCB Online Banking Reset Password

ADCB Internet banking provides a lot of banking services online to its customers anytime, anywhere. In case you forgot the password you can quickly regenerate it online. Before resetting the password, keep the Credit Card or Debit Card and Pin Number to change or reset your password.


Steps to change or reset the net banking password

  1. Visit ADCB website (https://www.adcb.com/en/personal/)
  2. In the menu, click on the drop-down(from login button) and choose personal banking
  3. It will redirect you to the login page, click on ‘Forgot Password?’
  4. Select ADCB Credit Card or Debit Card or iPIN
  5. Enter the card details or customer id, pin number, password and submit
  6. Enter the OTP received on your registered mobile number and confirm
  7. Kudos! Your password has been changed and now you can log in using the new password

Note: Don't share your bank passwords, PINs with anyone


ADCB Money Transfer

Using ADCB Mobile Banking or ADCB Online Banking, banking customers can make money transfers easily. 

  • For international transfers, 41 currencies are available 
  • Online money transfer facility is available 24/7 through ADCB money transfer
  • Can get free personal insurance of AED 100K
  • Instant transfers are made  
  • Same-day transfers can be made for major currencies like GBP, USD, EUR, INR, CAD 

ADCB Mobile Banking

ADCB offers a Mobile App for its customers for quick and instant banking like transactions, money transfers, balance check and many other activities. 

The features of the ADCB Mobile Banking app are, 

  • Is available for Android and iPhone users
  • Can check account balance instantly 
  • High security with fingerprint authentication and facial recognization 
  • Available in Arabic and English 
  • Can make fund transfers, pay bills easily 
  • ADCB mobile banking facility can be availed by every ADCB banking customer

Popular Products & Services


Abu Dhabi Commercial Bank (ADCB) provides different types of financial products in the UAE and other regions. The flagship products include Credit Cards, Loans, Bank Accounts, uBank, Islamic Banking, etc. Here are the popular financial products:

 

Credit Cards:

ADCB offers various credit cards for different purposes to suit everyone’s needs. There are different types of Credit cards available with a salary range from AED 8K. Like, ADCB Touchpoints Infinite Credit Card, ADCB Lulu Platinum Credit Card, ADCB Touchpoints Platinum Credit Card, ADCB Traveller Credit Card, etc. You can even enjoy the different features like High discounts on travel bookings, careem rides, movie tickets, etc with an annual fee ranges from AED 0 - AED 2.6K and many more. Read more


Loans & Mortgages:

ADCB provides attractive loan options for expatriates and UAE nationals. There are different Loans available at ADCB like Car Loan, Home Loan, Personal Loan & Business Loans. It offers easy, low-interest loans which can be calculated using Loan Calculator. It provides competitive rates, low-cost loans, and long tenures and simple eligibility requirements with minimum salary required is AED 5,000.


Bank Accounts:

Various types of bank accounts serve unique needs. It's wise to put money into the best account, and use the right tools to spend and save, depending on your goals. ADCB provides different Bank Accounts according to your requirements like Savings Account, Current Account, ADCB Children Account, Premier Account, Islamic Account, etc. 


uBank:

uBank is ADCB's new digital banking center that transforms your banking operation. 

uBank allows customers to instantly:

  • Get a new ADCB credit card

  • Open an Instant Account at most locations

  • Replace your ADCB debit or credit card

  • Print cheques


Islamic Banking:

ADCB is providing Islamic Banking Services from 2008. It is a separate business unit of the Bank. It was launched in September 2008.

Credit Card Offers


Bank offers various discounts, deals, and promotions on shopping, dining, travel, hotels, entertainment, education, health, and wellness, etc. Visit ADCB credit card offers page for further details.

Awards & Achievements


Year

Award Name

Award By

2018

Credit Card Product of the Year 2018 in the Middle East

The Asian Banker

2018

Best a nity Credit Card in the Middle East & Asia/Oceania

Freddie Awards

2018

Best Service Cash Management in the UAE—Non-FI

Eurpmoney Cash Management Survey

2017

Islamic Banker of the Year 2017 Award

Global Islamic Finance Awards (GIFA)

2017

Best Contact Centre in the Region” for Contact Centre

Gulf Customer Experience Awards

Customer Support

The bank provides customer support 24/7 to its customers. You can get in touch with the bank via call or email on +971 600502030 and customercare@adcb.com. Visit the ADCB CustomerCare support page for further details.

CEO: Ala’a Mohamed Atta Khalil Eraiqat

Chairman: Eissa Mohamed Al Suwaidi

Founded Year: 1985

Head Quarters: Abu Dhabi

No. of Employees: 16,924

Swift Code: ADCBAEAA

Total Assets: AED 280 Billion

Net Profit: AED 4.840 Billion

Website: www.adcb.com

Savings Account Savings Account
Home Loan Home Loan
Car Loan Car Loan
Business Loan Business Loan
Credit Card Credit Card
Personal Loan Personal Loan
Current Account Current Account
Deposit Account Deposit Account
Islamic Account Islamic Account
Premier Account Premier Account
Childrens Account Childrens Account
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Savings Account Provided by ADCB

Etihad Guest Savings Account

Min Balance to Maintain

0

Monthly Fee

25

Annual Fee

0

Relationship Manager

No

Currency Account

No

0

Min Balance to Maintain

25

Monthly Fee

0

Annual Fee

No

Relationship Manager

No

Currency Account

Active Saver Account

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

0

Relationship Manager

No

Currency Account

No

0

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

No

Relationship Manager

No

Currency Account

Islamic Banking : Millionaire Destiny Savings Account (MDSA)

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

0

Minimum Salary

8K

Relationship Manager

No

Currency Account

Yes

0

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

8K

Minimum Salary

No

Relationship Manager

Yes

Currency Account

Emirati Millionaire Savings

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

0

Relationship Manager

No

Currency Account

No

0

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

No

Relationship Manager

No

Currency Account

Child Saver Account

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

0

Relationship Manager

No

0

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

No

Relationship Manager

Call Account

Min Balance to Maintain

0

Monthly Fee

25

Relationship Manager

No

Currency Account

Yes

0

Min Balance to Maintain

25

Monthly Fee

No

Relationship Manager

Yes

Currency Account

Frequently Asked Questions

⭐ What is UAEFTS?

UAEFTS stands for the UAE Funds Transfer System. It is the latest portal of the UAE Central Bank to be used for both Inward and Outward AED transactions within the UAE.

⭐ What are the ways of banking available in ADCB?

ADCB provides internet banking, phone banking, mobile banking, SMS banking, online chat to the customers.

⭐ What is the full form of ADCB bank?

The ADCB stands for - Abu Dhabi Commercial Bank.

⭐ Where is the ADCB in Dubai?

To find the location of ADCB in Dubai and in UAE you can visit ADCB customer care page.

⭐ What are the working hours of ADCB Bank?

ADCB Bank works -Saturday to Thursday from 8:00 AM to 3:00 PM or 8:00 Am to 4:00 PM

⭐ What is the Location of ADCB Bank?

To find the location of ADCB Bank anywhere in UAE you can visit ADCB customer care page.

⭐ Where is ADCB Bank main branch?

The ADCB Bank main branch is located in Abu Dhabi, United Arab Emirates

⭐ What is the ADCB Bank number?

You can call on +971 600502030 to instantly connect with ADCB Bank customer service or you can visit our customer care page to get the Contact details of a particular ADCB bank branch.

⭐ What are the working days of ADCB Bank?

The ADCB Bank is open from Saturday to Thursday.

⭐ How to contact ADCB Bank?

The bank provides customer support 24/7 to its customers. You can get in touch with the bank via call or email on +971 600502030 and customercare@adcb.com

⭐ What is the ADCB Bank swift code?

The ADCB Swift code (8 characters)- ADCBAEAA

⭐ Is ADCB a government bank?

The Abu Dhabi Commercial Bank ( ADCB ) is owned by the Government of Abu Dhabi through the Abu Dhabi Investment Authority (ADIA) holding 65% of ADCB shares.

⭐ Is ADCB Bank open on Saturday?

Yes, ADCB Bank is open on Saturday’s.

⭐ Do I need an IBAN for all of my ADCB accounts?

Yes, for every Current Account you hold ADCB, Savings and/or Call Account IBAN is required in order to . For Fixed deposits or credit cards IBAN is not required.

⭐ Do I need an IBAN for all of my ADCB accounts?

Yes, for each current, savings and call account you hold in ADCB need IBAN number. For fixed deposits or Credit Cards, IBAN is not required.

⭐ Can I get my IBAN on ADCB online banking?

Yes. You can get your IBAN by logging to your ADCB online banking portal.

⭐ Are there any maintenance charges levied for ADCB Online Banking?

No. ADCB Online banking service is provided for free.

⭐ Is the ADCB internet banking services provided 24/7?

Yes. You can avail ADCB Internet Banking services 24/7 from any place.

⭐ Does ADCB online banking login requires my account number?

No. You can login to ADCB Online Banking with your ADCB Customer ID or Nickname.

⭐ Can I make my ADCB Credit Card Payment through online banking?

Yes. Through ADCB internet banking, you can make your credit card payment.

⭐ How can I open the ADCB salary account?

To open the ADCB salary account one should have a minimum salary of AED 5000. The Applicant can open an ADCB salary account through -

  • ADCB Online banking
  • ADCB Mobile banking
  • Visiting the nearest Bank branch

⭐ how to open an ADCB bank account online?

You can instantly open the ADCB Active Saver Account through ADCB personal Internet banking.

⭐ How to get ADCB bank statements online?

To get ADCB Bank statement online you can

  • log in to ADCB personal banking
  • go to Tools & Resources option and
  • generate E-statement

⭐ What is the procedure to close the ADCB bank account?

To close the bank ADCB bank account one has to visit the nearest ADCB branch and submit the request to close the account.

⭐ What is ipin in ADCB bank?

The ADCB ipin i.e Internet pin or Internet Personal identification is the password to perform Internet banking. To view your online account and perform online activities.

⭐ How can I open the ADCB Bank zero balance account?

ADCB Active Saver Account is the Zero balance account provided by ADCB Bank but only existing ADCB current account or savings account holders are eligible.

⭐ Does ADCB Bank offer business account?

The ADCB Bank business banking offers you 5 different types of business accounts. You can choose a business account that suits your business. Click here to get details of ADCB Business Accounts.

⭐ Can I get ADCB Bank personal loan details?

ADCB personal loan is the most rewarding loan in UAE. Both expatriates and UAE nationals can apply for the loan.

  • The Interest rate on the personal loan for UAE Nationals is 5.25% p.a
  • The Interest rate on the personal loan for UAE Expats is 6.25% p.a

To get the complete detail about ADCB personal loan you can visit ADCB personal Loan
Page.

⭐What is the interest rate of the ADCB Bank loan?

ADCB Bank Provides Personal, Home, Car, and Business loans to its customers. The Interest rate on loans varies from 2.5 to 9.5%. You can check it in the above products list.

⭐ Can I make my ADCB Credit Card Payment through online banking?

Yes. Through ADCB internet banking, you can make your credit card payment.

⭐ What is touchpoints in ADCB Bank?

ADCB Touchpoints is the Rewards program where you can earn points every time you spend with your debit or credit card and when you invest or opt for a finance solution through ADCB.

⭐ What are the offers provided on ADCB credit cards?

ADCB offers various credit cards for different purposes to suit everyone’s needs. You can even enjoy the different features like High discounts on travel bookings, careem rides, movie tickets, etc with an annual fee ranging from AED 0 - AED 2.6K and many more. To Get details of ADCB credit card click here

Latest Updates About ADCB

The last steps of the integration journey following the merger of ADCB and UNB.

02 April 2020

From 2nd April 2020, all the former UNB customers will have complete ADCB banking experience and access to comprehensive digital banking services. The Accounts, along with any Loans, Deposits, and Investments, will be automatically transferred to ADCB.

ADCB launches digital platform ‘ADCB trade booster’ to help businesses build global trade partnerships.

10 March 2020

ADCB trade booster all-new digital platform will help identify businesses that are looking to trade goods internationally and will provide insight on regulations and trade tariffs for the relevant countries.

UNB customers can use the same Credit Cards, Debit Cards & ATMs’

01 May 2019

All former UNB customers can use the same Credit Cards, Debit Cards & ATMs’, Online and Mobile Banking Platforms. There are no changes to your bank account number, you can continue using it. All banking channels for former UNB customers now carry the ADCB brand and logo.

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