Rakbank Customer Service Contact Numbers in UAE

Rak Customer Care:
+971 42130000 (Inside the UAE)
+971 72064444 (Outside the UAE)

General

Loan

Branches

Bank Departments Others

Complaint To Central Bank





Contact Rakbank

Customers can call on Rakbank 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels. 


Customer Support

Contact Details

Contact Number (Inside UAE)

+9714 2130000

Contact Number (Outside UAE)

+9717 2064444

Email Address

contactus@rakbank.ae

Contact Form

https://rakbank.ae/wps/portal/header/contact-us

Chat Support (8 AM to 11 PM)

https://rakbank.ae/wps/portal/header/contact-us

Facebook Messenger

m.me/rakbank

Twitter Direct Message

https://twitter.com/RAKBANKlive

Instagram Message

https://www.instagram.com/rakbank/

Postal Address

P.O.Box 5300, UAE

Loan Customer Support Numbers

By using the mentioned method customers can get answers to their queries regarding their loans and EMIs.


Loan 

Contact Details

Email ID

Mortgage Loan

04 - 213 00 00

mortgages@rakbank.ae

Rakbank Branches & Contact Details

Rakbank Head Office Address

Below mentioned is RAKBank head Office address

Address

Tel.

Service No.for 

Rakbank Customers

Service No.for Rakbank Islamic Customers

Fax No.

Telex

EM Cable

SWIFT

RAK Operations Centre, 

Emirates Road, Ras Al Khaimah, U.A.E


042130000

600544049

600540044

+9717243554

99210 NBRAKFX 

BANKWATANI

NRAKAEAK


You can check all RAK bank branches and other details below to contact them.


City

Branch 

Name

Bank 

Address

Number

Timings

Abu Dhabi

Khalidiya Branch


Branch located opposite to the Mc Donald's/AUH Educational Office, Khalidiya St.

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm 

Abu Dhabi

Al Jazira Branch


Branch located next to the Al Jazira Sports Club.

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Abu Dhabi

Mussafah Branch


Branch located next to the Dabashi round about, Mussafah Industrial Area.

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Abu Dhabi

Tourist Club Branch


Branch located at the Galleria Mall, Hamdiya Road.Hamdiya Road

Ajman

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ajman

Ajman Branch 

Branch located at the Galleria Mall, Hamdiya Road.

Hamdiya Road

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Al Ain 

Al Ain Branch

Branch located opposite to the Al Ain gold store, Khalifa Bin Zayed St.

Khalifa Street

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Al Quoz Industrial Branch

Branch located at the main entrance of the Al Qouz Mall, Al Qouz Industrial Area.

Al Quoz

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Al Qusais Branch 

Branch located next to Life pharmacy, Dubai Residential Oasis, Damascus Rd.Al Qusais, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Al Ras Branch

Branch located near to Al Ras Metro Station.

Al Ras, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Umm Hurair Branch 

Branch located next to the Orange supermarket, near to Khalid Bin Waleed metro stn. Bur Dubai

Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Deira Maktoum Branch 

Branch located at Building no. B62 , next to Emirates Concorde Hotel, Maktoum St.

Deira, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Dubai Investment Park Branch

Branch located at the greens community village, DIP 1

Dubai Investment Park 1, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

IBN Battutta Branch

Branch located opposite to Mediclinic, China Cluster, Ibn Battuta Mall, Jebel Ali.

Gardens, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Deira Souk Branch 

Branch located opposite to the Gold Souq bus station.

Gold Souq, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Emaar Branch 

Branch located at the Emaar business park, Greens, Sheikh Zayed Road.

Greens, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Dragon Mart 1,Branch 

Branch located next to the Trakhees office, level 1, Dragon Mart.

International City, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

JAFZA Branch

Branch located near to Jebel Ali cricket ground. Jebel Ali, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Marina Diamond Branch

Branch located next to the Horizon towers, Dubai Marina.

Marina, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Mirdif Branch

Branch located next to the Mirdif mosque, Algeria Street.

Mirdif, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Oudh Metha Branch 

Branch located at the Sultan Business Centre, next to Lamcy Plaza.

Oud Metha, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Al Quoz Branch 

Branch located next to the Habtoor Motors, Sheikh Zayed Rd.

Sheikh Zayed Road, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Dubai

Sheikh Zayed Road Branch

Branch located next to the Mazaya shopping center, Sheikh Zayed Rd.Sheikh Zayed Road, Dubai

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Fujairah

Fujairah Branch

Branch located at the Al Jabr Tower, next to Lari Exchange.

Fujairah City, Fujairah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Al Dhait Branch

Branch located near to Royal Furniture showroom. Al Dhait, Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Al Hamra Branch

Branch located near to Jazeera Al Hamra police station

Al Hamra, Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Al Kharan Branch 

Branch located near to Saqr Park ADNOC Pump.Al Kharan, 

Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Al Madinah Branch

Branch located next to Al Tasees building materials, Sheikh Mohammed Bin Salem Rd.Al Madinah,

Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Al Mannei Branch

Branch located next to the Emirates Post Office, Al Munay, Kalba Rd.Al Munay,

Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Nakheel Branch

Branch located opposite to the Al Ansari Exchange, Nakheel.Nakheel, 

Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Ras Al Khaimah

Shaam Branch

Branch located next to the Shaam hospital, Shaam Road.

Shaam, Ras Al Khaimah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Sharjah

Sharjah Industrial Branch 

Branch located at the Khansaheb building, Sharjah Industrial Area - 3. Industrial Area,

Sharjah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Sharjah

Kalba Branch 

Branch located at Al Bateen Area, Sheikh Saeed Al Qassimi Road.Kalba, Sharjah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Sharjah

Khorfakkan Branch

Branch located next to the Safeer supermarket, Creek / Corniche Road. Khorfakkan, Sharjah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Sharjah

King Faisal Branch

Branch located opposite to the Choithram supermarket, King Faizal St. King Faizal Street, Sharjah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm

Sharjah

Rolla Branch

Branch located in Mohammed Mubarak Saeed Al Mansouri Building, Al Marieja Area, Rolla, Sharjah

Rolla, Sharjah

04-2130000

Sunday-Thursday, 

8.00 am - 3:00 pm


(Source: 1 | 2 | 3 | 4 )

Contacts for Other Banking Related Works

Customers can avail the benefits of other banking services by contacting the bank through below mentioned ways -


Other Department

Contact Number

Fax

Email ID

Investor Relations 

+971 4 291 5545


ir@rakbank.ae

Treasury Service

+971 2 6962222

04-3351484

treasury@rakbank.ae

Online & Offline Security

+971 2 6962222

+971 2 6109744

reportphishing@rakbank.ae

A complaint about Bank

If you are not satisfied with the solution provided by Rakbank then you can contact Central Bank (UAE) consumer complaint cell through these below ways -


Central Bank

Contact Details

Contact Number

80022823

Complaint Email ID

complaint@cbuae.gov.ae

Consumer Complaint Form

https://www.centralbank.ae/en/form/complaints

Contact Form

https://www.centralbank.ae/en/form/contact

Fax

+971 2 6916004

Head Office

Contact Numbers:

(Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 

E-Mail 

uaecd@cbuae.gov.ae

Fax

+97126652504

Mail Box 

P.O.Box: 854


Complaints can be registered by visiting any of these central bank branches.


Branch

P.O.Box

Contact Details

Fax

Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah 

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977



(Source: 1 | 2 | 3 | 4 )

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