Last Updated on 05 December 2025
Your details are safe and secured
Credit Bureau Consent, Welcome Offer & General Terms & Conditions
I hereby acknowledge and agree to allow Citibank to share my details with any UAE credit bureau and make enquiries about me with any UAE credit bureau at its sole and absolute discretion. I agree to the Terms and Conditions listed below. Citibank Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, please visit our website www.citibank.ae. All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/mobile number for any product or service offered by Citibank. The applicant agrees to be bound by Citibank’s General Terms and Conditions available on the website www.citibank.ae. The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information. Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information. The products and services mentioned on this website are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man or the UK. This page is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.
Thank you for providing your details.
Mashreq Neo Savings Account
Neo Savings Account
Features
- Account supports AED, USD, GBP, and QAR currencies.
- Mandatory Visa debit card provides daily withdrawal limit of AED 20,000 and purchase limit of AED 99,999.
- Interest rate of 0.15% per annum applies, paid every six months.
- Minimum monthly average balance requirement is AED 3,000 or salary transfer exceeding AED 5,000.
- Account management occurs exclusively through Mashreq Online and Mobile App; no branch transactions permitted.
- No cheque book is issued.
- Monthly e-statements are delivered to the registered email address.
- Transactions can be viewed instantly through the app, ATM, or online banking.
- AED 20 plus VAT applies monthly if AED 3,000 average balance is not maintained or salary below AED 5,000 is not transferred.
- AED 100 plus VAT charges apply if account closes within 180 days.
- The Minimum salary required is AED 5000
Required Documents
- The documents required are Valid Emirates ID
Main Benefits
- Salary transfer cashback ranges from AED 200 to AED 2,500 plus additional AED 50 to AED 1,000 based on salary bracket within 90 days.
- High debit card limits support substantial cash withdrawals and purchases.
- Steady interest payments occur every six months across four major currencies.
- Complete digital account opening and management eliminates branch visits.
- Payments, transfers, and recurring instructions are handled through digital channels.
- Banking remains simplified without cheque book management.
- Real-time financial monitoring is available through multiple digital platforms.
- Services target UAE residents exclusively.
Frequently Asked Questions
Q. What interest rate does the Mashreq NEO Savings Account offer?
A. 0.15% per annum applies on AED, USD, GBP, and QAR balances, credited every six months.
Q. What minimum balance is required for Mashreq NEO Savings Account?
A. AED 3,000 monthly average balance or salary transfer above AED 5,000 avoids the AED 20 plus VAT monthly fee.
Q. Does the Mashreq NEO Savings Account include a debit card?
A. A mandatory Visa debit card is issued with AED 20,000 daily withdrawal and AED 99,999 purchase limits.
Q. What cashback is available with Mashreq NEO salary transfer?
A. Cashback ranges from AED 200 to AED 2,500 plus AED 50 to AED 1,000 additional based on salary range within 90 days.
Q. Can non-residents open a Mashreq NEO Savings Account?
A. Account is available to UAE residents only.
Q. How to report a lost Mashreq NEO debit card?
A. Call +971 4 424 4444 immediately to report loss, theft, fraud, or misuse.
Q. Are branch transactions allowed with Mashreq NEO Savings Account?
A. No teller transactions permitted; use Mashreq Online, Mobile App, or ATMs exclusively.
Mashreq
Mashreq Bank is a private sector bank established in 1967. It was started by Al-Ghurair Group and it also known as largest private sector bank. Mashreq Bank provides both retail and commercial services to their customers.
Mashreq provides a wide range of products and services that suits the needs of every customer. It works with an aim to provide their customers best banking experience and establish a good customer bank relationship. Mashreq Bank has marked its presence globally by starting their operations at regions like Bahrain, Egypt, Kuwait, Qatar. It also has branches in New York, Mumbai(India), London and Honk Kong.
Get in touch with Mashreq Customer Care