Mashreq Customer Care Contact Numbers in UAE

Mashreq Customer Care:
+97144244444 (From anywhere)

General

Credit Card

Debit Card

Loan

Bank Account

Banking Services

Branches

Grievance Cell

Complaint To Central Bank





Contact Mashreq Bank

Customer can call on Mashreq bank  24/7 customer care number for any kind of questions, queries, feedback or complaint & can do the direct message via its social media channels. 


Customer Support

Contact Details

Contact Number 

+9714 424 4444

Contact Form

www.mashreqbank.com/uae/en/personal/contactus

Email ID

headcustomercare@mashreq.com

Facebook Messenger

m.me/Mashreqbank

Twitter Direct Message

twitter.com/MashreqTweets

Instagram Message

instagram.com/mashreq

Credit Card Customer Care Numbers

Mashreq bank credit cardholders can call the bank’s credit card service number & get instant service related to their credit card so note the below numbers -


Credit Card Type

Contact Details

Solitaire Credit Card

+971 600555000

SmartSaver Global Credit Card

+971 600502030

Platinum Elite Visa Credit Card

+971 600502030

Smiles Credit Card

+971 600502030

Smart Saver Titanium Mastercard Credit Card

+971 600508008

Corporate Credit Card

04-424 4450

Debit Card Customer Care Numbers

For any kind of information about Mashreq Bank Debit Cards, you can call these below numbers.


Debit Card Type

Contact Details

Platinum Debit Card

+971 4 424 4444

Visa Signature Debit Card

80044653 (inside the UAE)

+9714424 4653 (outside the UAE)


Note - If customers want to activate your Platinum Debit Card & generate Pin then SMS ‘DCA’ space ‘last four digits of your card number’ space to 4250 through the registered mobile number.

Loan Customer Support Numbers

By using the mentioned method customers can get answers to their queries regarding their loans and EMIs.


Loan 

Contact Details

Home Loan for Residents

80044653

97144244653

Home Loan for Non UAE Residents

Dubai & Abu Dhabi - 80044653 (GOLD)

Dubai +971 4 4244653

Doha +974 4408 3333 

Commercial Mortgage  Loan

80044653

97144244653

Customer Care for Bank Accounts

For any kind of information of Mashreq Bank Accounts, you can call the below number.


Bank Account

Contact Details

Mashreq Fixed Deposit  Account

04-4244444

Contact Details for Banking Services

Customers can avail the benefits of other banking services using the method mentioned.


Banking  Service

Contact Number

Address

Timings

Fax No.

Swift Code

Mashreq Private Banking

+971 4 3632323 Dubai


+ 971 2 203 8229 

Abu Dhabi

8007748283

Enquiry Number

l Ghurair Head Office, 6th Floor,Deira, Dubai

Level 20, Tower 3 Etihad Towers, Abu Dhabi, UAE

Sun to Thu 

8.30 am to 5.30pm)

 

+971 4 4247182

Dubai


+971 2 658 2895

Abu Dhabi


Swift Transfer


Al Ghurair City, 339-C, AGC, Al Riqqa Street, Dubai - UAE



BOMLAEAD

Mashreq Bank Branches & Contact Details

For resolving the local queries you can visit the nearest bank branch or can connect at the following branch numbers.


Branch Name

Bank Address

Number

Timings

Al Wahda Mall : Express Banking

Unit no: E137, First floor - Al Wahda Mall, Old Airport road, Abu Dhabi, UAE

+971 4 424 4444

10:00am-10:00pm (Saturday to Thursday)

Yas Mall : Express Banking


Unit no: LG005, Lower Ground Floor, Yas Mall, Abu Dhabi, UAE

+971 4 424 4444

7 days a week (10:00 a.m. to 10:00 p.m.)

Mussafah Branch


Building # N - 1(Mohd. Zayed Al Mansouri Building),M10, Musaffah Industrial Area. Near Abudhabi Municipality Musaffah,  Abudhabi.


+971 4 4244653

8AM to 3:30PM - Saturday to Thursday

Al Ain Main : Full Service


Building of Al Mansour Saif Rashed Salmeen Al Mansoori, Osman Bin Affan street, Next to Al Ain Mall, near Al Muraba'a Police station, Al Ain, UAE


+971 4 4244653

08:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Abu Dhabi Main : Full Service


Ground Floor, Blue Tower, Khalifa St., Near Lake park, Corniche road, 1st street, Abu Dhabi, UAE


+971 4 4244444

08:00 am to 03:30 pm (Saturday to Thursday)

Khalidia : Express Banking


Ground Floor, Zayed First St. Khalidiya Area, Sheikha Wadeema Al Nahyan Bldg. near Khalidia Park & Prestige Cars showroom, Abu Dhabi, UAE


+971 4 4244444

08:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Dubai Festival City : Smart Branch


Ground Floor, IKEA Wing, Dubai Festival City Mall, Dubai, UAE

+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Dafza Branch


Mashreq Bank 3E / G02, Dubai airport free zone authority,Building E 3 ,Dubai

+971 4 424 4763

08:00 am – 03:30 pm (Saturday to Thursday)

Mercato Mall : Smart Branch


First floor, Mercarto Shopping Mall, Jumeirah Beach Road, Jumeirah 1, Dubai, UAE

+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Mercato Mall : Smart Branch


First floor, Mercarto Shopping Mall, Jumeirah Beach Road, Jumeirah 1, Dubai, UAE


+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Dubai Internet City : Full Service


Plot No A 009-010, Al Farqad Street, near US Telecom, Samsung building, Electronic Commerce & Media Free Zone Authority, Sheikh Zayed Road, Dubai, UAE

+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Dubai Mall : Express Banking


Unit # LG-176, financial institution block, near Dubai Mall fountain and Aquarium, Dubai Mall, Dubai, UAE

+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Ghusais : Express Banking


Shop # 23, Ground Floor, Obaidulla Building, Amman Street, Opposite Dubai Slaugher house, Ghusais, Dubai, UAE


+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Ibn Batutta Mall : Express Banking


Unit No. 22 Andalusia Court, Ibn Battuta Mall, Dubai, UAE

+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Jumeirah : Mashreq Gold and Express Banking


Unit No.1, Plot No. 3320883, Jumeirah Beach Road, adjacent to Manchester clinic Jumeira and near to The Beach Centre, Jumairah, Dubai, UAE

+971 4 4244444

08:00 a.m. to 03:30 p.m. (Saturday to Thursday)



Mall of Emirates : Express Banking


Shop GX-01, Ground Floor, Mall of the Emirates, Al Barsha, Dubai, UAE

+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Mirdif City Centre: Express Banking



Mirdif City Centre, Mirdif, Sheikh Mohammed Bin Zayed Road - Dubai, UAE

+971 4 4244444

7 days a week (10:00 a.m. to 10:00 p.m.)

Muraqqabat : Full Service


Ground Floor, Nojoum Hotel apartment building, Abu Bakr Al Siddique Road, Opposite to Al Qabayl centre & beside Hamrain Centre, Al Murraqabat Area, Dubai, UAE

+971 4 4244444

8:00 am - 03:30 pm (Saturday to Thursday)

Riqa : Full Service


Ground Flr, HO Building, Omar Ibn Al Khatab Rd, Next to Al Ghurair Center, and near to Fish round about, Union Metro station, Deira, Dubai, UAE


+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Sheikh Zayed Road : Business Banking and Express Banking


Al Hawai Tower, DIFC Metro station across the road, near Chelsea tower on Sh. Zayed Road

+971 4 4244444

8:00 am – 03:30 pm (Saturday to Thursday)

Umm Suqeim : Mashreq Gold and Express Banking


Villa No. 2 of Mr. Abdullah Ahmed Bin Fahad, Umm Sequim 1, Dubai, UAE


+971 4 4244444

9:00 am to 6:00 pm (Saturday to Thursday)

Al Quoz: Business Banking and Express Banking



Building of Khalifa Abdulla Ahmed Dasmal, located on Sheikh Zayed Road before 4x4 Motors, near Noor bank metro station, Al Quoz Area, Dubai, UAE


+971 4 4244444

08:00 am – 08:00 pm (Saturday to Thursday)

Burjuman : Full Service


Ground floor, Business Centre, Opposite Burjuman Centre and adjacent to Burjuman Metro Station , Khalid Bin Waleed Road, Bur Dubai, Dubai, UAE


+971 4 4244444

8:00 am to 03:30 pm (Saturday to Thursday)

Al Aweer DUCAMZ : Express Banking


Ground Floor, Ras Al Khor, Right Hand Used Car Show Room Complex, DUCAMZ Building, Al Aweer, Dubai, UAE

+971 4 4244444

Sunday to Wednesday: 9.45am to 2pm and 3.45pm to 6pm Saturday and Thursday: 9.45am to 2.30pm

Al Khaleej : Express Banking and Business Banking


Ground Floor, Al Khaleej Road, Opp. Hyatt Regency Hotel, Deira, Dubai, UAE


+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Souq Al Kabir : Express Banking and Business Banking


Ground Floor, Souq Murshid St, near Deira old Souq,Small Abra Deira on Baniyas road, Dubai, UAE


+971 4 4244444

8:00 a.m. – 03:30 p.m. (Saturday to Thursday)

Emirates Head Quarters Service Unit



Unit # 11-A, 2nd Floor (Attrium), Emirates HQ opposite terminal 3, Deira, Dubai


+971 4 4244444

8AM to 4:30PM - Saturday to Thursday

Box Park Meraas


Al Wasl Road , Dubai UAE


+971 4 4244444

24/7

Sharjah Buhairah : Mashreq Gold and Express Banking



Shop No.1, Ground floor, Al Ghalfi Tower 1, Buheriah Cornish, Sharjah, UAE


+971 4 4244444

8:30 am – 03:30 pm (Saturday to Thursday)

Sahara Centre : Express Banking



Near Ramada - Al Nahda street - Sharjah, UAE



+971 4 4244444

10:00 a.m. – 10:00 p.m. (Saturday to Thursday)

Sharjah Industrial Area : Express Banking


Shop No.1, Industrial Area No 11, Mohd Obaid Al Suwaidi Bldg, near fourth Industrial road & Industrial Area Police station, before National Paints interchange, Sharjah, UAE

+971 4 4244444

8:00 am to 03:30 pm (Saturday to Thursday)

King Abdul Aziz : Express Banking and Business Banking


Omran Tower,Ground Floor,King Abdul Aziz road,Sharjah,UAE

+971 4 4244444

8:00am to 3:30 pm (Saturday to Thursday)

Sharjah Industrial Area : Express Banking


Shop No.1, Industrial Area No 11, Mohd Obaid Al Suwaidi Bldg, near fourth Industrial road & Industrial Area Police station, before National Paints interchange, Sharjah, UAE

+971 4 4244444

8:00 am to 03:30 pm (Saturday to Thursday)

Ajman Main : Full Service


Ground Floor, Sh. Abdul Aziz St. Next to Ajman Museum, Opposite of Ajman Gold Souq, near Ajman Lulu Hypermarket, Ajman, UAE


+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Al Nakheel (RAK) : Express Banking


Ground Floor, Al Muntasser Rd, Near Baby Shop, Al Nakheel, Al Manama Supermarket, RAK, UAE

+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Fujairah : Express Banking


Ground Floor, Ali Lahbash Bldg. Sh. Hamad Bin Abdullah St. Opp Abu Dhabi Commercial Bank, near Fujairah Municipality & KM Trading , Fujairah, UAE


+971 4 4244444

8:00 a.m. to 03:30 p.m. (Saturday to Thursday)

Mashreq Bank Complaint Resolution

On having any complaints about banking services customers can reach the bank through any of the access channels mentioned below, they will resolve your concern within 2 working days.


Departments

Contact Numbers

Email ID

Login Through

Mashreq Online



netbanking.mashreqbank.com

Personal Banking

+97144244444



Mashreq Gold

+97144244653



SEM

+97144244763



Head of Retail banking


HeadRetailbanking@mashreq.com


Head of Business Banking


HeadofBusinessBanking@mashreq.com


Head of Mashreq Gold


HeadofMashreqGold@mashreq.com



(Source: 1 | 2 | 3 | )

Complaint against Bank

If you are not satisfied with the solution provided by Mashreq bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.


Central Bank

Ways to contact

Contact Number

80022823

Complaint Email ID

complaint@cbuae.gov.ae

Consumer Complaint Form

https://www.centralbank.ae/en/form/complaints

Contact Form

https://www.centralbank.ae/en/form/contact

Fax

+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9AM to 2PM)

02 665 2220/ 02 691 5555 

E-Mail 

uaecd@cbuae.gov.ae

Fax 

+97126652504

Mail Box 

P.O.Box: 854


Complaints can be registered by walkin through any of these central bank branches


Branch

P.O Box

Number

FAX

Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai 

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah 

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah 

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977

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