Mashreq NeoBiz

Last Updated on 17 May 2021

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I hereby acknowledge and agree to allow Citibank to share my details with any UAE credit bureau and make enquiries about me with any UAE credit bureau at its sole and absolute discretion. I agree to the Terms and Conditions listed below. Citibank Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, please visit our website All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/mobile number for any product or service offered by Citibank. The applicant agrees to be bound by Citibank’s General Terms and Conditions available on the website The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information. Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information. The products and services mentioned on this website are not offered to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Monaco, San Marino, Vatican, The Isle of Man or the UK. This page is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals.

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Mashreq Bank


Min Balance to Maintain


Monthly Fee

AED 200

Local Transfer Cost


International Transfer Cost


min balance


Min Balance to Maintain

monthly fee

AED 200

Monthly Fee

local transfer cost


Local Transfer Cost

inter transfer cost


International Transfer Cost

View details on bank page


  • Mashreq NeoBiz provides 3 different digital banking business accounts - Basic, Trader Pro, and Advance
  • Business with an annual turnover up to AED 30 Million are eligible to get Mashreq NeoBiz account

Required Documents

  • The basic documents required while opening Mashreq NeoBiz account are,

    • Trade Licence
    • Memorandum of Association
    • Power of Attorney
    • UAE address proofs of the shareholder and company
    • Passport of the applicant and signatory
    • VISA
    • Emirates ID

Main Benefits

  • Can open a business account online
  • No minimum balance is required to be maintained in the Business account
  • Provides 10-12 free fund transfers monthly
  • No charges on using the debit card at Mashreq Bank ATMs
  • Can withdraw cash or check the balance at other bank ATMs using Mashreq debit card for free
  • Free cheque book is provided
  • Mashreq NeoBiz account holders can get 15% off on Careem rides 6 per month

Frequently Asked Questions

Q. What is Mashreq NeoBiz?

A. Mashreq NeoBiz is a digital banking business account that is provided for businesses to carry out their business banking online at ease.

Q. How do I apply for Mashreq NeoBiz?

A. You can apply to Mashreq NeoBiz account online on

Q. Do I need to be a UAE resident to be eligible for Mashreq NeoBiz?

A. The applicant’s business must be UAE based and need to have at least one signatory a UAE resident.

Q. What are the charges for closing the account?

A. If the account is closed within 6 months of opening, AED 100 is charged as Account Closure Fee. If the account is closed after 6 months of opening, there are no charges for the closure.

Q. How many debit cards are provided on the account?

A. One debit card is provided per account.

Q. Can I track my application status after applying for the account online?

A. Yes. You can track your application online by entering your registered mobile number.

Q. How to deposit cash into my NeoBiz account?

A. You can deposit cash at any Mashreq cash deposit or cheque deposit machines.

Q. How much time it would take to open the Mashreq NeoBiz account?

A. After submitting all the required genuine documents without any errors, the Mashreq NeoBiz account can be opened in 5 business days.

Q. How to apply for a new cheque book on the Mashreq NeoBiz account?

A. You can apply for a new chequebook for the Mashreq NeoBiz account, online by logging into your online banking portal.

Q. Can we make international fund transfers from the account?

A. Yes. You can also make international fund transfers from the account and also get 1 free international fund transfer for free.

Q. How to access the Mashreq NeoBiz account?

A. Mashreq NeoBiz account can be accessed through an online banking portal or mobile application.


Mashreq Bank is a private sector bank established in 1967. It was started by Al-Ghurair Group and it also known as largest private sector bank. Mashreq Bank provides both retail and commercial services to their customers.

Mashreq provides a wide range of products and services that suits the needs of every customer. It works with an aim to provide their customers best banking experience and establish a good customer bank relationship. Mashreq Bank has marked its presence globally by starting their operations at regions like Bahrain, Egypt, Kuwait, Qatar. It also has branches in New York, Mumbai(India), London and Honk Kong.

   Get in touch with Mashreq Customer Care

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