citibank Bank

Citibank

Last Updated on 14 May 2020
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  1. About the Bank
  2. Banking Products & Services
  3. Online banking
  4. Popular Products & Services
  5. Awards & Achievements
  6. Customer Support

About the Bank

It was founded in 1964 in UAE and opened its first branch in Dubai. It is offering world-class banking services & products to society. It has now become a major player of the Credit Card market across the UAE & also offers wealth Management & credit services to its customers. Citibank has 4 branches & 60 ATMs’ in the UAE.

Banking Products & Services

Citibank UAE provides debit & credit cards, bank accounts, loans, insurance as its products & services to the account holders.


Products of Citibank

Cards

Debit Card

Citibank MasterCard Debit Card

Emirates -Citibank Debit Card

Citibank Visa Debit Cards


Credit Card

Emirates-Citibank Ultima Credit Card

Emirates-Citibank Ultimate Credit Card

Emirates-Citibank World Credit Card


Bank Accounts

Current Account

Savings Account

Citigold account

Citigold Private Client account

CitiBest account


Finance

Loans

Salary Transfer Loan

Personal Loans

Installment Loans


Insurance

Insurance

Lifelong Protection

Child Education

Business Protection

Retirement Income

Credit Insurance


Online banking


Citibank Online Banking Registration

Once you’ve opened your bank account with Citibank, you can proceed for self-registration for internet banking. Before registering, keep the Debit card/ credit card number and registered mobile number.


Steps to register for Citibank Internet banking

  1. Visit Citibank website (https://www.citibank.ae/uae/homepage/index.htm)
  2. On the homepage, click on “register now”.
  3. It will redirect you to the online banking registration page
  4. Enter the Card details and date of birth and click continue
  5. Follow the next 3 steps as per the bank, and create the User ID and password to complete the process
  6. Confirm your registration by login


Citibank Online Banking Login

Using Citibank internet banking you can easily operate your bank account from anywhere with just a few clicks. Before logging to internet banking, keep the User ID and password.


Steps to log in to Internet Banking

  1. Visit Citibank website (https://www.citibank.ae/uae/homepage/index.htm)
  2. On the homepage, click on the “sign on to  Citibank online”
  3. Click Continue to Citi online
  4. It will redirect you to the login page
  5. Enter the User ID and your internet banking password.
  6. You’ve logged in to your account, now you can access the online banking features


Citibank Online Banking Reset password 

Citibank Internet banking provides a lot of banking services online to its customers anytime, anywhere. In case you forgot the password you can quickly reset it online. Before resetting the password, keep the Debit card/ credit card number and registered mobile number.


Steps to change or reset the net banking password

  1. Visit Citibank website (https://www.citibank.ae/uae/homepage/index.htm)
  2. On the homepage, click on “ register now”.
  3. It will redirect you to the login page, click on “forgot your password”
  4. Enter the Card details and date of birth and click continue
  5. Follow the next 3 steps as per the bank, and reset your password
  6. Kudos!! Your password can be reset now and you can log in using the new password

Note: Don't share your bank passwords, PINs with anyone.

Popular Products & Services

Citibank UAE offers its financial flagship products that include Bank Accounts, Finance, Insurance, Debit & Credit Cards to the Citibank account holders. Let’s have a look at its popular products - 

Credit Cards: Citibank provides credit cards to their account holders like - Citi Cashback, Emirates - Citibank Ultima Credit Card, Emirates - Citibank World Credit Card, Citi Prestige Credit Card that help them to avail the benefits of discounts, Citi rewards, buy one get one free offers etc at AED 0 - AED 3K an annual fee range. Visit Citibank Credit Card page for more details.

 

Loans & Mortgages:

Citi bank UAE provides wide range of attractive loan options for expatriates and UAE nationals to fulfill various needs. It provided loans like- Personal Loan etc. It offers loan on low interest rates with flexible repayment that can be calculated using Loan Calculator. For a personal loan at Citibank, customer should have minimum salary of AED 8K

Bank Accounts: Citibank UAE offers various bank accounts according to customers’ requirement. It provides like - Savings Account, Current Account, Deposit Account, etc.

Awards & Achievements


Year

Award Name

2018

Best in Mobile Banking (Consumer) in UAE

2018

Best Information & Fraud Management for Consumer Banking in UAE

Customer Support

The Citi bank UAE provides customer care facility for 24/7. Customers can get in touch via call at +97 14 3114000 & email on citibank.uae.service@citi.com. Visit Citibank Customer Care Service Contact page for more detail.

Savings Account Savings Account
Credit Card Credit Card
Personal Loan Personal Loan
Current Account Current Account
Deposit Account Deposit Account
Premier Account Premier Account

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Savings Account Provided by Citi

Savings Account Citi Blue

Min Balance to Maintain

3K

Monthly Fee

0

Annual Fee

0

Relationship Manager

No

Currency Account

Yes

3K

Min Balance to Maintain

0

Monthly Fee

0

Annual Fee

No

Relationship Manager

Yes

Currency Account

Frequently Asked Questions

⭐ What are the benefits provided by Citi CMO team?

Citi Capital Markets is a mixture of sales, trading & investment banking. CMO team gives advice on capital structuring to the clients and help them in investing into right assets

⭐ Can I open a Citi account online?

Yes. You can open a Citi account online through your Citi mobile app.

⭐ Where are Citibank branches in the UAE?

Citibank has several branches in the UAE. To find the branches of Citibank in UAE according to your preferred location, you can visit Citibank customer care page

⭐ How to avail Citibank online banking facility?

To register, login and get more details of Citibank online banking, you can check the online banking section listed above.

⭐ How to earn Citibank UAE thankyou points?

Citi UAE Thankyou Points can be earned on Citi Credit Card expenses.

⭐ What are the working days of Citibank UAE ?

The Citibank is open from Sunday to Thursday.

⭐ What is the Citibank swift code?

The Citibank Swift code (8 characters)- CITIAEAD

⭐ Citibank UAE deposit rates

Citibank UAE deposit rates can be maximum 0.10%(tend to change) according to May, 2020.

⭐ What is the Citibank number?

You can call on +97 14 3114000 to instantly connect with Citibank customer service or you can visit Citibank customer care page to get the Contact details of a particular Citibank branch.

⭐ What is the minimum age required to be eligible for Citi Savings account?

The account applicant must be minimum 18 years old.

⭐ What are Citibank UAE account opening requirements?

The requirements to Open an Citibank account in UAE are-

  • Minimum age 18 years
  • Should maintain average monthly balance of AED 3000

⭐ How to avail Citibank online banking facility?

To register, login and get more details of Citibank online banking, you can check the online banking section listed above.

⭐ Can I use Citibank UAE account for Apple pay?

Download the Citibank mobile app and add your credit or debit card to begin the use of apple pay. For more assistance click here

⭐ How to open a Citibank account?

You can open the Citibank account in following ways-

  • Visiting the nearest Citibank branch
  • Through online banking
  • Through phone banking - customers can call a bank representative

⭐ Can I get Citibank UAE savings account details?

You can check the Citibank UAE savings account details listed above in the product list

⭐Can i get a Citibank UAE loan without salary transfer?

The Citibank provides personal loans upto AED 175,000 Without salary transfer. For more details click here

⭐ Can I get Citibank UAE mortgage details?

Citibank UAE provides attractive loan options for expatriates and UAE nationals. You can check the product list above to get detail about all the mortgages and loans provided by Citibank.

⭐ Can I get Citibank personal loan details?

The Citibank provides “with a salary transfer” personal loan and “without a salary transfer” . The interest rate on personal loans starts from 8% to 30% (reducing interest rate ).
To get the complete details about Citibank personal loan, you can visit Citibank personal Loan page

⭐ Can I get Citibank UAE home loan details?

You can check the Citibank UAE home loan details listed above in the product list

⭐ Do I get supplementary card on the primary credit card?

Yes. You can get supplementary credit cards on the primary cards.

⭐ How do I activate my supplementary card?

You can activate your supplementary card online once your primary card is activated.

⭐ Are all the transactions I make using the Citi card are eligible for Easy Payment Plan?

Not all the transactions are eligible for the Easy Payment Plan. In your Citi mobile app if you find a blue check mark next to the transaction then the transaction can be converted to Easy Payment Plan.

⭐ How to make Citibank UAE credit card payment online

To pay your Citi credit card online > Sign on to Citibank online banking> select the card you want to pay > select the amount > complete .

⭐ Can I get Citibank UAE premier credit card details?

To get complete details of Citibank UAE premier credit card click here

⭐ How to use the Citibank iban generator?

Visit Citibank IBAN generator page > Enter your Citibank account number > click generate iban.

⭐ What is Citibank UAE e-brokerage?

Citibank UAE e-brokerage is an online trading service to access capital markets instantly. Click here for Citibank UAE e- brokerage features and benefits

⭐ How to get Citibank UAE Emirates ID update?

Fill the form on Citibank Emirates ID update page with your latest Emirates ID details.

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