Citibank Customer Service Contact Numbers in UAE

Citibank Customer Care:
+97 14 3114000 (From anywhere)

General

Branches

Bank Departments Others

Grievance Cell

Complaint To Central Bank





Contact Citibank

If you have any queries, complaints or feedback to provide Citibank, you can always contact the bank customer care executives using any of the methods mentioned.


Customer Care Service 

Contact Details

Contact Number: Citigold clients

+971 4 311 4653

Contact Number: All others

+971 4 311 4000

Email ID

citibank.uae.service@citi.com

Contact Form

https://www.citibank.ae/uae/consumer/forms/contact_form.htm

Facebook Messenger

m.me/citi

Twitter Direct Messenger

https://twitter.com/Citibank

Instagram Message

https://www.instagram.com/citibank/

Citibank Branches & Contact Details

You can check all Citibank branches and other details below to contact them.


Branch Name

Address

Abu Dhabi

Abu Dhabi main branch,

Al Khyeli building,

Al Falah street

AL WASL


Al Wasl Branch,

Sheikh Rashid Road,

Next to Wafi City

SHARJAH

City Centre Sharjah (next to Emax Electronics),

Al Wahda Street,

Ground floor

Contacts for other Banking related works

Banking Service

Contact Number

Mail on

Timings

Payment Related Queries

+971 4 352 7111

citibank.uae.service@citi.com

Sunday to Thursday:  

09:00am to 05:00pm

Grievance Redressal Cell

Escalation

Contact Number

Contact Form

Complaint to Citibank

+971 4 311 4000

https://www.citibank.ae/uae/consumer/forms/contact_form.htm?eOfferCode=AERUCHWAL


What Next?


  • Once the complaint registered, they will resolve within 4 working days and a response will be sent to the email address registered with CitiBank.
  • If for any reason you are not satisfied with their complaint resolution, you can refer your complaint to the Central Bank. If for any reason you are not satisfied with their complaint resolution, you can refer your complaint to the Central Bank.

(Source: 1 | 2 | 3 | 4 )

A complaint about Bank

If you are not satisfied with the solution provided by Citibank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.


Central Bank

Ways to contact

Contact Number

80022823

Complaint Email ID

complaint@cbuae.gov.ae

Consumer Complaint Form

https://www.centralbank.ae/en/form/complaints

Contact Form

https://www.centralbank.ae/en/form/contact

Fax

+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 

E-Mail 

uaecd@cbuae.gov.ae

Fax 

+97126652504

Mail Box 

P.OBox: :854


Complaints can be registered by walking through any of these central bank branches


Branch Name

P.O Box

Number

FAX

Al Ain Branch

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai Branch

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah Branch

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah Branch

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah Branch

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977


(Source: 1 | 2 | 3 | 4 )

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