Frequently Asked Questions
Q. How do I claim the cashback earned?
A. Cashback earned is automatically credited to the account.
Q. What are the annual fees on supplementary card?
A. Supplementary cards are provided for free on 0 annual fees.
Q. What is the cash withdrawal limit provided on the card?
A. 25% of the credit limit can be withdrawn as cash.
Q. Are there any fees charged on cash advance?
A. 3% of the withdrawal amount or AED 90 is charged as cash advance.
Q. What are the interest rates charged on cash advance?
A. 3.75%(p.m) is charged as interest rate on cash advance.
Q. What is the processing fees on balance transfer?
A. Up to 3% of the balance transferred is charged as processing fees on balance transfer.
Q. What are the charges on lifestyle protection?
A. 0.95%(pm) of the outstanding balance is charged for lifestyle protection.