Majid Al Futtaim Finance (Najm) Customer Service Contact Numbers in UAE

Disclaimer about Information Accuracy

Majid Al Futtaim Finance (Najm) Customer Care:
600 576256 (Inside the UAE)
+971 4 293 5811 (Outside the UAE)


Credit Card



Complaint To Central Bank

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Contact (Najm) Bank

Customers can call on Najm Bank 24/7 customer care number for any kind of queries, feedback or complaint or can send a direct message via its social media channels.

Customer Support

Contact Details

Contact Number (Inside UAE)

600 576256

Contact Number (Outside UAE)

+971 4 293 5811

Contact Form

Facebook Messenger

Twitter Direct Message

Instagram Message

Postal Address

Majid Al Futtaim Finance LLC P.O. Box: 35995 Dubai, UAE

Credit Card Customer Care Numbers

If you have lost/stolen your credit card then report on the following numbers - 600576256 from within the UAE or call at +9712935811 & get instant response related to the credit card.

SMS Banking Service

Customers can get their card information, activate their card, set/reset a PIN, view their last 3 transactions & check their credit card balance or statement summary via using Najm SMS Service after registered their mobile number at  600 57 6256. Check out these services & sample messages below. 


Sample Message

Activate Credit Card 

SMS “ACT” to 3135

Reset PIN

SMS “RESET” to 3135

Check Card Balance

SMS “BAL” to 3135

Check Last 3 Transactions

SMS “LAST3” to 3135

Check Last Statement

SMS “STMT” to 3135

Contact Details of Insurance Services

Najm bank also provides insurance service to their customers.Check out these services & sample messages below. 

Insurance Services

Sample Message

Najm Care

SMS ‘CARE’ to 1681

Najm Life Secure

SMS ‘LIFE’ to 1681

Najm Life Protection

SMS “OPT OUT” to 3135

Najm Auto Service

SMS ‘AUTO’ to 1681

Najm Home Secure

SMS ‘HOME’ to 1681

Critical Illness Cover

SMS ‘CC’ to 1681

(Najm) Bank Branches & Contact Details

Al Futtaim customers can direct visit or contact the bank under/during this time period- 

Branch Name

Bank Address


Head Office

Ground floor,

Emirates Development Bank Building,

Next to J5 Hotels,

Port Saeed, Deira

Dubai, UAE

Sunday – Thursday

8:30am to 1:00pm

2:00pm to 5:30pm

(Source: 1 | 2 | 3 | 4 )

A Complaint about Bank

If you are not satisfied with the solution provided by Najm bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.

Central Bank

Ways to contact

Contact Number


Complaint Email ID

Consumer Complaint Form

Contact Form


+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9AM to 2PM)

02 665 2220/02 691 5555




Mail Box 

P.O.Box :854

Complaints can be registered by visiting any of these central bank branches


P.O Box



Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777


Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802


768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646


645 Sharjah

+971 65592592

(+971) 65593099 - 5593977

(Source: 1 | 2 | 3 | 4 )

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