ADIB Customer Service Contact Numbers in UAE

Disclaimer about Information Accuracy

ADIB Customer Care:
600543216 (Inside the UAE)
+ 971 26100600 (Outside the UAE)

General

Banking Services

Branches

Bank Departments Others

Grievance Cell

Complaint To Central Bank

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Contact ADIB Bank

If you have any queries, complaints or feedback to provide ADIB bank, you can always contact the bank ADIB numbers or through any of the methods mentioned.


Customer Support

Contact Details

Contact Number (Inside UAE)

600543216

Contact Number (Outside  UAE)

+971 26100600

Email Address

customerservice@adib.ae

Chat Support 

https://www.adib.ae/en/Pages/Contact.aspx

Facebook Messenger

http://m.me/ADIB

Twitter Direct Message

https://twitter.com/adibtweets

Instagram Message

https://www.instagram.com/adib_bank/


Reporting Fraud:


Contact ADIB immediately to their 24/7 available Call Center if you notice any unusual/ suspicious activity on your account.


Ways to Report

Ways to Contact

Local (UAE)

600543216

International 

+971 2 6100600

Email 

securityalert@adib.ae

Customer Service Email

customerservice@ADIB.com

Contact Details for Banking Services

ADIB Bank provides you with different banking services with the following contact numbers, Email & SMS.


Banking Service

Inside UAE

Outside UAE

Personal Banking

600543216

+971-2-6100600

Business Banking

+971 2657 8777

+971 2 657 8777

Priority Banking

800 200

+971 2 4129000

Private Banking

800 072


Phone Banking

600 543216

Get more details about ADIB Phone Banking HERE.


SMS Banking

To check your account balance, SMS ‘BAL’ to 2400​


Standard Etisalat SMS sending charges apply


Wholesale Banking

gtbhelpdesk@adib.com


ADIB Branches & Contact Details

You can check all ADIB bank branches and other details below to contact them.


Branch

Phone Number

Inside UAE

Phone Number

Outside UAE

Fax

Address

Al Istiqlal Branch

600544400

+9712 6812161

+9712 6326946

Istiqlal Rd., 

P.O. Box 6316,

Abu Dhabi

Al Khubairah Branch

600525500

+9712 6811511

+9712 6811068

Zayed 1st Street, 

Khalidya area, 

P.O. Box : 6316, 

Abu Dhabi

Corniche Branch

600525500

+9712 6811511

+9712 6226653

Corniche Road, 

Sheikha Mariam Bint HamdanBuilding,

P.O. Box: 3662, 

Abu Dhabi

Khalifa City 'A' Branch

600525500

+9712 6811511

+9712 5564352

Khalifa City A, 

Abraj Towers, 

Ground floor, 

Abu Dhabi, 

P.O. Box 115050

Madinat Zayed Branch

600525500

+9712 6811511

+9712 8848450

Madinat Zayed main street, 

P.O. Box: 58158

Mazyad Mall branch

600525500

+9712 6811511

+9712 5532723

Mohammed Bin Zayed City, 

Abu Dhabi, 

P.O. Box 112242

Musaffah Branch

600525500

+9712 6811511

+971 2 5548308

Musaffah Main RD,

P.O. Box 105335

Salam Branch

600525500

+9712 6811511

+971 2 6713990

Al Salam Street, 

Al Wahda Tower, 

P.O. Box: 37647, 

Abu Dhabi

Oud al Touba Branch

600525500

+9712 6811511

+971 3 7511199

Oud Al Touba Round About,

P.O. Box: 18781, 

Al Ain

Sanaiya Branch

600525500

+9712 6811511

+971 3 7216400

Al Sanaiya Area, 

P.O.Box: 13831, 

Al Ain

DownTown Branch

600525500

+9712 6811511

+971 6 7457117

Al Ittihad Street, 

P.O. Box: 414, 

Ajman

Khalifa street Branch

600525500

+9712 6811511

+971 6 7462323

Sheikh Khalifa Street, 

Union Insurance Building, 

P.O. Box: 414, 

Ajman

Banks Street

600525500

+9712 6811511

+971 4 3966713

Khalid bin Walid Rd.,

P.O. Box 115689 Bur Dubai - Dubai

Deira Branch

600525500

+9712 6811511

+971 4 2658167

Abu Baker Al Siddique Rd,

P.O. Box 118977

Sheikh Zayed Road

600525500

+9712 6811511

+971 4 3407110

Sheikh Zayed Road, 

Between 3rd & 4th Interchange, 

P.O. Box 52053

Fujairah Branch

600525500

+9712 6811511

+971 9 2226766

Hamad Bin Abdullah Road, 

Abdul Rahman Kayed Building, 

P.O. Box: 2696, 

Fujairah

Ras Al Khaimah Branch

600525500

+9712 6811511

+971 7 2280664

Next to Manar Mall P.O. Box: 29494

Al Buhairah Branch

600525500

+9712 6811511

+971 6 5563566

Al Buhairah Corniche, 

Saeed Al Ghafli Building, 

P.O. Box: 31400,

Sharjah

Al Qassimiya Branch

600525500

+9712 6811511

+971 6 5724448

King Abdul Aziz Road, 

P.O. Box: 31400, 

Sharjah

Contacts for Other Banking Related Works

ADIB Gold Center Locations:


Emirate

Gold Center Branch

Abu Dhabi ​ ​


  1. Al Bateen Branch

  2. Khalidiya Branch

  3. Sheikh Zayed Main Branch

  4. Khalifa City A Branch

  5. Baniyas Branch

Dubai ​ ​ ​ ​

  1. Dubai Internet City (Arenco) Branch

  2. Jumeirah Branch

  3. Emaar Square Branch

  4. Al Barsha Mall Branch

Al-Ain

  1. Oud Al Touba Ladies Branch

  2. Al Hili Mall Branch

  3. Tawam Branch

​ Sharjah​ ​

  1. Al Buhairah Branch 

  2. ​Sharjah Branch


ADIB Business Centers locations:


Emirate

Branch - Location

Abu Dhabi

Sheikh Zayed :

Shk Rashid Bin Saeed St, ADIB Head Quarters

Sharjah

Al Buhaira:

Al Buhairah, Corniche St, Emirates Sale Tower, P1 floor + Mezzanine

​Dubai​ ​ ​

Dubai Internet City:

Sheik Zayed Road, Dubai Internet City, Arenco Tower, Ground floor/ connected to the branch + 24 floor


Al Riqqa:

Al Riqqa St, Al Fahd Plaza Building, Mezzanine


JAFZA:

Jebel Ali, JAFZA, From Gate#7 Behind ENOC Station, ADIB 2nd Building connected to the branch, Ground floor


Al-Ain

Al-Ain:

Shk Zayed St, Sheikha Fatma Bin Nahyan Building, Near Clock Tower, Mezzanine 2

Grievance Redressal Cell

Complaint to ADIB Bank 

Name  

Designation

Email ID

Escalation 1

Mr Alaaeddin Abu Muheisen

Head of Complaints Resolution Unit

HeadOfCRU@adib.com

Escalation 2

Mr Maher Al Ruz

Chief Operating Officer,

Retail Banking

RetailCOO@adib.com


(Source: 1 | 2 | 3 | 4 )

Complaint about Bank

If you are not satisfied with the solution provided by ADIB bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.


Central Bank

Ways to contact

Contact Number

8600543216

Complaint Email ID

complaint@cbuae.gov.ae

Consumer Complaint Form

https://www.centralbank.ae/en/form/complaints

Contact Form

https://www.centralbank.ae/en/form/contact

Fax

+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 

E-Mail 

uaecd@cbuae.gov.ae

Fax 

+97126652504

Mail Box 

P.OBox: :854


Complaints can be registered by walking through any of these central bank branches.


Branch

P.O Box

Number

FAX

Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai 

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah 

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah 

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977


(Source: 1 | 2 | 3 | 4 )

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