AMEX customer service contact numbers in UAE

AMEX Bank Customer Care:
8004931 (Inside the UAE)
+971 4 4492222 (Outside the UAE)

General

Branches

Bank Departments Others

Complaint To Central Bank





Contact AMEX Bank

If you have any queries, complaints or feedback to provide AMEX bank, you can always contact the bank customer care executives using any of the methods mentioned below.


Customer Support

Contact Details

Contact Number (Inside UAE)

8004931

Contact Number (Outside  UAE)

+971 4 4492222

Email Address

tsc@americanexpress.com.bh

Contact Form

www.adcb.com/en/get-in-touch/write-to-us.aspx

Facebook Messenger

m.me/AmericanExpressME

Twitter Direct Message

https://twitter.com/americanexpress

Instagram Message

https://www.instagram.com/americanexpress

Feedback Form

customer.contact@americanexpress.com.bh

AMEX Bank Branches & Contact Details

You can check all AMEX bank branches and other details below to contact them.


City

Address

Timings

Customer Care Number (24/7)

Dubai

Ground Floor Media One Tower - Ground Floor,

Dubai Media City,

P.O. Box 2390,

Dubai,

UAE

Fax Number: (+971) 4 4503715

Sun - Thu:

08:30am - 05:00pm

+971 4 4492222



Abu Dhabi

3rd floor, Al Nasr Tower, 

Al Nasr Street, 

P.O. Box 806 

Abu Dhabi, 

UAE

Fax Number: (+971) 2 6314692

Sun - Thu:

08:30am - 05:00pm

+971 2 5996299

Contacts for Other Banking Related Works

Other Banking Services - Customer Care Support:


Service Name

Phone Number 

Email ID

Platinum Services

+973 17 557788

platinum@americanexpress.com.bh

Corporate Card Unit

+973 17 557243 

cfeedback@americanexpress.com.bh


City Name

Service

Phone Number

Dubai

Authorisations - 24 Hours 

80009730003

80009730004

Dubai

Report Lost/Stolen Cards 

8004931

Dubai

Membership Rewards

8004931

Dubai

Establishment Services 

8004931

Dubai

Card Activation 

8004074 (within UAE)

+973 17 557238 (outside UAE)

+971 4 4492222 (outside UAE)

Abu Dhabi

Authorisations - 24 Hours 

80009730003

80009730004

Abu Dhabi

Report Lost/Stolen Cards 

8004931

Abu Dhabi

Membership Rewards

8004931

Abu Dhabi

Establishment Services 

8004931

Abu Dhabi

Card Activation 

+973 17 557238 

+971 2 5596299


(Source: 1 | 2 | 3)

Complaint about Bank

If you are not satisfied with the solution provided by AMEX bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.

Central Bank

Ways to contact

Contact Number

80022823

Complaint Email ID

complaint@cbuae.gov.ae

Consumer Complaint Form

https://www.centralbank.ae/en/form/complaints

Contact Form

https://www.centralbank.ae/en/form/contact

Fax

+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 

E-Mail 

uaecd@cbuae.gov.ae

Fax 

+97126652504

Mail Box 

P.O.Box: 854


Complaints can be registered by walking through any of these central bank branches


Branch

P.O Box

Number

FAX

Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai 

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah 

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah 

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977


(Source: 1 | 2 | 3 | 4 )

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