Arab Bank Customer service Contact Numbers in UAE

Disclaimer about Information Accuracy

Arab Bank Customer Care:
+971 4 4450000 (Inside the UAE)
+971 4 4450000 (Outside the UAE)



Bank Departments Others

Grievance Cell

Complaint To Central Bank

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Contact to Arab Bank

If you have any queries, complaints or feedback to provide Arab bank, you can always contact the bank customer care executives using any of the methods mentioned below.

Customer Care Support

Contact Details

Contact Number (Within UAE)

04 4450000

Contact Number (Outside UAE)

+971 4 4450000

Contact Form 

Facebook Messenger

Twitter Direct Message

Instagram Message

Feedback Form

Arab Bank Branches & Contact Numbers

You can check all Arab bank branches in Dubai and other Emirates with details mentioned-below.

Branch Name

Working Hours


Contact Number

Fax Number

Dubai Branch

(Head Office)


Sun to Thu: 8 AM - 3 PM

Al Gurg Tower 3, 

Bani yas street, 



+971 (4) 2952596

Business Bay Branch


Sun to Thu: 8 AM - 3 PM

Sh. Zayed Road entrance of Business Bay sales office


00971 (04) 7090779

Sheikh Zayed Road branch

4 & 5, 

Eiffel Building 1 Umm Alsheif, 

Shk Zayed Road, 



+971 4 8841896

Abu Dhabi Branch


Sun to Thu: 8 AM - 3 PM

Al Nasr Street, 

Skh. Tahnoon bin Mohamed Building


+971 (2) 6213406

AL Zahiya Branch


Sun to Thu: 8 AM - 3 PM

The Golden tower- Zayed First Street- Al Zahiyah


+971 (2) 6710497

Al-Ain Branch


Sun to Thu: 8 AM - 3 PM

Al Takhtit St, 

Clock Tower, 

Saeed Sultan Al Darmaki Bldg



+971 (3) 7664913

Ras Al Khaima Branch


Sun to Thu: 8 AM - 3 PM

Al-Nakheel area,

Al Jazaa St. near RAK Insurance.

+971 (7) 2288437

+971 (7) 2282337

Sharjah Branch


Sun to Thu: 8 AM - 3 PM

Sarh Ak Emarat Bld.-Corniche Rd.-Al Majaz Area


+971 (6) 5628080

Contacts for Other Banking Related Works

SMS Banking Service: You can get an instant notification on your registered mobile number about your bank account transactions. There are two packages available to give you the ultimate convenience and security.

With this SMS Express Service, you will receive an instant message for the following services:

Package 1: SMS Express Service

ATM Cash Withdrawal

Cash Withdrawal

Cheque Withdrawal

Visa Electron Purchase

Inward Transfer

Outward Transfer

Issued Cheque Returned

Deposited Cheque Returned

Utility Bill Payment

Fixed Deposit Maturity

Visa Credit Card Payment

Salary Credit  

ATM Online Cash Deposit

Cash Deposit

Cheque Deposit

Visa Electron Reversal

ATM Reversal

General Reversal

With this SMS ExpressPlus Service, you can select any of the following advanced SMS Alerts with a limit/interval of your choice:

Package 2: SMS ExpressPlus Service

Account Balance (Weekly, Biweekly or Monthly)

Last 5 Transactions (Weekly, Biweekly or Monthly)

Balance above or below a limit of your choice

Currency Exchange Rates (Weekly, Biweekly or Monthly)

Grievance Redressal Cell


Contact Number

Contact Form

Complaint to Arabbank

04 4450000 

+971 4 4450000 

Here, we will explain the steps to complain about the bank in step by step process.

Step 1:Contact the Arab Bank through all above available channels,

Step 2: It will take 2 business days to receive your complaint.

Step 3: If they don’t provide you with a solution, they will provide you with an estimation resolution time for 4 business days.

Step 4: If you have not received a resolution in the provided time frame, they will provide you with weekly updates on the status of your complaint and a revised resolution timeframe (for cases that require a timeframe more than 2 weeks).

If they are not able to resolve your complaint within 60 days:

  • They will inform you of the reasons for the delay.

  • Or they will provide you with information about your options for external escalation after the 60-day time frame.

(Source: 1 | 2 | 3 | 4 )

A Complaint about Bank

If a final response was not provided by the bank within 60 working days or if you are not satisfied with the solution provided by Arab Bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.

Central Bank

Ways to contact

Contact Number


Complaint Email ID

Consumer Complaint Form

Contact Form


+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 




Mail Box 

P.OBox: :854

Complaints can be registered by walking through any of these central bank branches

Branch Name

P.O Box



Al Ain Branch

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai Branch

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah Branch

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah Branch

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah Branch

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977

(Source: 1 | 2 | 3 | 4 )