Prepaid Cards in UAE

Credit Bureau Consent, Welcome Offer & General Terms & Conditions

I hereby acknowledge and agree to allow Citibank to share my details with any UAE credit bureau and make enquiries about me with any UAE credit bureau at its sole and absolute discretion. I agree to the Terms and Conditions listed below. Citibank Terms and Conditions apply, are subject to change without prior notice and are available upon request. For the current Terms and Conditions, please visit our website All offers are made available on a best-effort basis and at the sole discretion of Citibank, N.A. Citibank, N.A. makes no warranties and assumes no liability or responsibility with respect to the products and services provided by partners/other entities. By inquiring about our services, offers or products, you will be authorizing our representatives to approach you on your contact details including your telephone/mobile number for any product or service offered by Citibank. The applicant agrees to be bound by Citibank’s General Terms and Conditions available on the website The applicant hereby represents and warrants that the information provided herein is true, accurate, and complete and that he/she agrees to remain responsible for and to indemnify Citibank, N.A. from and against any losses, claims and/or liabilities incurred by Citibank NA as a result of having relied on such information. Citibank, N.A. is not required to verify the information provided by the applicant and neither is the bank obliged to provide the applicant with any loans or credit facilities based on the provided information. The information provided on this website does not constitute the marketing of any products or services to individuals resident in the European Union, European Economic Area, Switzerland, Guernsey, Jersey, Marino, San Marino, Vatican and Isle of man. The content on this website is not, and should not be construed as, an offer, invitation or solicitation to buy or sell any of the products and services mentioned herein to such individuals. Find your nearest Citi branch: Call us at: +971 4 311 4000.

Address: Citibank UAE, P.O. Box 749, Dubai, United Arab Emirates.

0 People rated this page

Mashreq Happiness Account

Prepaid Cards in UAE

Prepaid cards are slowing making their way into people’s lives across the world. These look like regular debit or credit cards but are functionally different from either of them.

What is a prepaid card?

As the name suggests, a prepaid card is a card issued by a bank or a financial institution which is preloaded with funds. This is a payment card and can be used like any debit or credit card. However, unlike a credit card, it doesn’t offer you credit and it is not directly linked to your banking accounts either [which is the case with debit cards]. Prepaid cards can be loaded with money by you or a third party and can be used up to the amount available. In short, when you use a prepaid card, there is no loan involved. You are spending the money that is already deposited with the bank or financial institution that has issued the card to you.

Let’s look at some of the basic features of a prepaid card:

  • No credit approval required to avail this card.
  • Almost immediate issuance of the card.
  • It can be used everywhere a credit or debit card is being used.
  • A cashless and debt-free option to transact.
  • Funds can be reloaded online, through direct deposits and ATMs.
  • ATM withdrawal option available.
  • Some banks might charge a small fee to provide the service.
  • Usually, there is a limit on the amount that can be loaded and withdrawn in a specific period.
  • These cards have an expiry date too.
  • Some banks offer loyalty points or rewards for transaction done using a prepaid card.
  • They can be used as gift cards and also as travel cards when you travel abroad.

Eligibility criteria

The only criteria to avail a prepaid card in UAE is that the applicant must be over 21 years of age. You don’t need any documents or even an account with the bank issuing the prepaid card. However, this must be checked with the individual bank before approaching them for a card.

Pros and Cons

Here is a quick look at the pros and cons of a prepaid card:


  • Global acceptance being powered by VISA or MasterCard
  • No credit scrutiny
  • It’s not a loan hence no debt-worries
  • Immediate issuance
  • Possibility of earning reward points or a cash back


  • Not linked to your account so purchase can be made only to the extent of the amount loaded
  • Fees can be charged by the issuing institution for various services
  • No interest on the money lying in the card’s account
  • Transaction will be outright rejected if the it exceeds the amount available on the card

Comparison between Prepaid Cards and Credit Cards

To bring things into perspective let’s draw a comparison between prepaid and credit cards:

Prepaid Card Credit Card

Funds used

Own Funds Borrowed funds
Interest to be paid No Yes
Documents needed Basic Detailed
Credit history scrutiny No Yes
Usage Usually ATM, POS and online ATM, POS and online

List of Few Prepaid Cards

Consumers are increasingly getting debt averse and are looking for alternatives to make online payments without having to use their credit cards. Most banks and financial institutions in UAE have identified this need and offer prepaid cards to customers. Here are some prepaid card offers from banks and financial institutions in the UAE:

Majid Al Futtaim Finance Prepaid cards

Majid Al Futtaim offers different types of prepaid cards:

  • MyNet card – is an online shopping prepaid card. You can load any amount between AED 100 and AED 3500 for a fee of AED 10.5. A virtual card is provided along with the physical card. 
  • VISA Gift card – is a prepaid card that can be used to shop in your country or abroad. A one time fee of AED 15.75 is charged for card activation. 
  • Design your own card – This is a personalized card where you can design the card with your own images. You can load any amount between AED 100 and AED 3500 for a fee of AED 26.25.
  • Mall gift card – is a prepaid card that can be used at any of the Majid Al Futtaim City Centre Malls and Mall of the Emirates. You can load any amount between AED 100 and AED 3500 for a fee of AED 7.50.
  • VOX Cinema gift card – is a prepaid card designed for movie-buffs. It covers standard, gold, max and 4dx seats. You can load any amount between AED 100 and AED 3500. There is no activation fee charged. 
  • Najm Load N Travel Card - Can lock in an currency exchange rate and avoid fluctuations during traveling abroad. Can load between AED 100 to AED 60,000. Activation fee of AED 45 is charged. 
  • Najm Load N Shop Card - Can use this card for shopping online and offline comfortably. Can load the card between AED 100 to AED 60,000. Activation fee of AED 35 is charged. 
  • Carrefour Prepaid Card - Can use the card at Carrefour and earn up to 3X MyClub points on the purchases made. Can load the card between AED 100 to AED 60,000. Activation fee of AED 35 is charged. 

Apart from these, there are other prepaid cards from Najm that are exclusive to particular outlets like Chilli's, Yas Mall, Joy Alukkas, Dreamworks Spa, Jamaica, Jazz Lounge and Al Liali Jewellery. 

RAKBANK Prepaid cards

RAKBANK offers two kinds of prepaid cards:

  • Travel Prepaid Card - Single Currency – is a prepaid card maintained in Dirhams. You can load up to AED 50,000 on the card. Can get up to 5 add-on cards as well. One time fee of AED 10 is charged. 
  • Travel Prepaid Card - Dual Currency – is a prepaid card where your AED transactions are billed under the AED wallet and all other transactions are billed under the USD wallet. Can get up to 5 add-on cards and load each card up to AED 50,000. AED 10 is charged as one time fee for new card. 

Emirates Islamic Bank Prepaid cards

Emirates Islamic Bank offers a Visa Platinum prepaid card:

  • Emirates Islamic Visa Platinum prepaid card – is a prepaid card that can be used at various locations and avail several offers and discounts. Can maintain a maximum balance of AED 40,000 on the card. AED 25 is charged as a top-up fee for first time only if the card is loaded at a teller counter.  

Comparison of Prepaid Cards in UAE

Najm MyNet cardNajm VISA Gift cardNajm Design your own cardNajm Mall gift cardNajm VOX Cinema gift cardNajm Load N Travel CardNajm Load N Shop CardNajm Carrefour Prepaid CardRAKBank Travel Prepaid Card - Single CurrencyRAKBank Travel Prepaid Card - Dual CurrencyEmirates Islamic  Prepaid card
Maximum Balance on the CardAED 3500AED 3500AED 3500AED 3500AED 3500AED 60,000AED 60,000AED 60,000AED 50,000AED 50,000AED 40,000
Card Activation FeeAED 10.5AED 15.75

AED 26.25

AED 7.50

AED 0AED 45AED 35AED 35AED 10AED 10Free 
Validity of the Card12 months12 months12 months12 months12 months3 years3 years 3 years2 years2 yearsNA


⭐ Can I avail of a prepaid card if I am not on a job?

A. Prepaid cards are offered to people with basic documentation. You should not face any problem applying for a prepaid card. Do check with the concerned bank before applying.

⭐What is the validity period of a prepaid card?

A. It is usually 6 months - 5 years from the date of issuance. However, you can check with the issuing bank before availing the facility as this varies from card to card.

⭐ Is it mandatory to maintain a minimum balance in the card?

A. Yes. There is a minimum balance requirement on most of the prepaid cards. If there no minimum balance on the card, it will be considered inactive and a monthly inactivity fee will be charged.

⭐ Can we withdraw cash using the prepaid cards?

A. Yes. Prepaid cards can be used to withdraw cash at ATMs but a cash withdrawal fee will be charged.

⭐ What will be the cash withdrawal fee charged

A. Cash withdrawal fee varies with the card provider. If the cash is withdrawn at the same bank ATM, then there won't be any cash withdrawal fee charged.

⭐ What can we do if the card gets expired?

A. If your prepaid gets expired, you can get a new card or get the existing one renewed if the bank permits.

⭐ Can I transfer my balance from one prepaid card to another?

A. Yes. You can transfer balance from one prepaid card to another. A balance transfer fee will be charged.

⭐ Are all the prepaid cards reloadable?

A. Most of the prepaid cards are reloadable unless it is a gift card. You can check with the card provider before getting one.

⭐ Can I get my existing prepaid card replaced?

A. Yes. You can get your existing prepaid card replaced on paying a card replacement fee.

⭐ What happens if my card is inactive for so long?

A. If your prepaid card is inactive(no minimum balance) for more than a limited period, your card will be closed.

⭐ How do I check the transactions performed on the card?

A. You can get the details of your card which includes transactions history, balance on the card, and much more through phone banking, online banking, etc.

⭐ Are there any fees charged while adding money to the card?

A. No. Most of the card providers don't charge on adding money to your prepaid card.

⭐ What is balance unload fee?

A. Balance unload fee is a fee charged on a withdrawing the remaining balance on the card after closing the card.

Ask questions and share your comments

We encourage our users to have discussion on questions they might have on financial products and help other users by sharing their insights. Kindly help us in making this site useful. We don't encourage any spam posts here. This is a public forum, so we request you to be safe by not disclosing personal information such as bank account or phone numbers etc. Please follow our posting guidelines. All the comments posted under MyMoneySouq official account are not reviewed by the financial institutions.

Show/Post Comments