CBI Customer Service Contact Numbers in UAE

Disclaimer about Information Accuracy

CBI Bank Customer Care:
600544440 (Inside the UAE)
+971 4 503 9000 (Outside the UAE)

General

Branches

Complaint To Central Bank

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Contact to CBI Bank

If you have any queries, complaints or feedback to provide CBI Bank, you can always contact the bank customer care executives using any of the methods mentioned.


Customer Care Service 

Contact Details

Contact Number: Citigold clients

600544440

Contact Number: All others

+971 4 503 9000 

Email ID

contactus@cbi.ae

Facebook Messenger

m.me/CBIconnect

Instagram Message

https://www.instagram.com/cbiconnect/

CBI Bank Branches & Contact Details

Check CBI bank Dubai and other Emirates branches along with other details below to contact them.


Branch Name

Address 

Abu Dhabi Branch

Corniche Street, Al Khalidiyah, 

Abu Dhabi

Ajman Branch

Sh. Khalifa Bin Zayed Street, 

Al Ghumlasi Tower

Deira Waterfront Market

Deira Waterfront

Dubai Airport

Airport Road Terminal 3 the Arrivals 

Beside Costa Café

Dubai Festival Tower

Alrebat Street DFT Tower Main Entrance

Dubai Main Branch

Al Riqqa Street, Deira, CBI Building

Dubai Mall Branch

Dubai Mall – unit no. TDM-LG-150, 

Banking Area Fanancial Centre Road

Grand Excelsior Hotel

Al Barsha 1, Near Mall of the Emirates

Julphar Towers Branch

Shops Nos. 1,2,3, & 4,

Ground Floor Julphar Towers Shopping Center,

Al Hesen Street

Jumierah Golf Estates Club

Sheikh Mohamed Bin Zayed Road

King Faisal Branch

King Faisal Street, 

Al Qasimya 

Next to Suzuki Showroom

Macro Emirates

2nd Industrial area

Meydan Hotel (3rd Floor)

Meydan Racecourse, 

Al Meydan Road, 

Nad Al Sheba

Safeer Mall

Sheikh Khalefa Road Main Entrance

Sahara Centre

Alnahda Street Main Entrance GF

Sharjah City Centre

Alwahda Street GF parking area

Sheikh Zayed Road Branch

Sheikh Zayed Road, 

Al Qouz, 

2nd IND Alshafar Building

Near Al Nabooda automobiles

Al Ain Branch

Sannaya Street, 

Hai Al Mutawaa, 

Al Mutawaa, 

Al Ain

Al Hamra Hilton Hotel

Sheikh Mohamed Bin Salem Road RAK Golf

Apparel Group Building

Plot No S21317,

Jebel Ali South Freezone Extension، 

Opp Panasonic Company

Bur Dubai Branch

Rais Hassan SaadI Building

Mankhool Street, 

Al Raffa, Dubai

Century Mall

Alrashhed Street Mall entrance

Deira Sheraton Hotel

Almuteena Street


(Source: 1 | 2 | 3)

A complaint about Bank

If you are not satisfied with the solution provided by CBI Bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.


Central Bank

Ways to contact

Contact Number

80022823

Complaint Email ID

complaint@cbuae.gov.ae

Consumer Complaint Form

https://www.centralbank.ae/en/form/complaints

Contact Form

https://www.centralbank.ae/en/form/contact

Fax

+971 2 6916004

Head Office

Contact Numbers 

(Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 

E-Mail 

uaecd@cbuae.gov.ae

Fax 

+97126652504

Mail Box 

P.OBox: :854


Complaints can be registered by walking through any of these central bank branches


Branch Name

P.O Box

Number

FAX

Al Ain Branch

1414 Al Ain

+971 37656656

(+971) 37664777

Dubai Branch

Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802

Fujairah Branch

768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah Branch

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646

Sharjah Branch

645 Sharjah

+971 65592592

(+971) 65593099 - 5593977

(Source: 1 | 2 | 3 | 4 )

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