Frequently Asked Questions
Q. What is the maximum tenure the easy installment plan is provided for?
A. The easy installment plan is provided for a maximum tenure of 2 years.
Q. Are there any over-limit charges added?
A. Yes, AED 288.75 is charged as the over-limit fees.
Q. What are the charges for card replacement?
A. AED 99.75 is charged to get a new card.
Q. What are the charges for credit shield?
A. 1.03% of the outstanding balance is charged as the credit shield charges.
Q. Is it mandatory to get credit shield?
A. No, availing credit shield service is optional.
Q. What are the charges for getting a printed paper statement for the transactions?
A. You can get printed statements for AED 5.25 per each statement.
Q. Can I increase my credit limit if needed?
A. Yes, your credit limit can be increased for a temporary period.
Q. What are the fees for increasing the credit limit?
A. AED 52.50 is charged for a temporary increase of the credit limit.