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ADCB Customer Service Contact Numbers in UAE
General
Credit Card
Debit Card
Loan
Bank Account
Banking Services
Branches
Bank Departments Others
Complaint To Central Bank
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Contact to ADCB
If you have any queries, complaints or feedback to provide ADCB, you can always contact the bank customer care executives using any of the methods mentioned below.
Customer Care Support | Contact Details |
Contact Number (Within UAE) | |
Contact Number (Outside UAE) | |
Email Address | |
Contact Form | |
Live Chat (8 AM to 8 PM) | |
Facebook Messenger | |
Twitter Direct Message | |
Instagram Message | |
Postal Address | P.O. Box: 939, Abu Dhabi, United Arab Emirates |
Credit Card Customer Care Details
For any kind of support or information of ADCB credit card customer care, you can call these below numbers.
Credit Care Type | Contact Details |
Betaqti Credit Card | |
Traveller Credit Card | |
TouchPoints Infinite Credit Card | |
TouchPoints Platinum Credit Card | |
ADCB Lulu Platinum Credit Card | |
Lulu Titanium Card | |
ADCB Lulu Standard Credit Card | |
Etihad Guest Above Gold Credit Card | |
Etihad Guest Above Platinum Credit Card |
SMS Banking Service:
ADCB Bank made it easy to pay your bill through SMS Banking. Check out these services and sample messages below.
Utility Bill Payment | Sample Message |
Abu Dhabi Distribution Company (ADDC) | ADDC 12345678989 150 |
Al-Ain Distribution Company (AADC) | AADC 12345678989 150 |
Etisalat Dial-Up Internet | DIALUP 31300239 50 |
Dubai Electricity Water Authority (DEWA) | DEWA 123456789 150 |
Etisalat Al Shamil | ALSHAMIL 490100001 149 |
Sharjah Electricity Water Authority (SEWA) | SEWA 123456789 150 |
Etisalat Wasel Recharge | TOPUP 0501234567 30 |
Etisalat Telephone | DEL 026962222 100 |
Etisalat Wasel Renewal | RENEW 0501234567 100 |
Etisalat E-Vision | EVISION 800000040001 139 |
Etisalat GSM | GSM 0501234567 150 |
Note: Send SMS to as per the sample message above 2626. To use a specific account or credit card, add the last 6 digits of the account or credit card number at the end of the message.
Example: SEWA 123656789 150 895623
Debit Card Customer Care Details
For any kind of information of ADCB Bank Debit Cards, you can call these below numbers.
Debit Card Type | Contact Details |
ADCB Titanium Debit Card | |
Privilege Club Platinum Debit Card | |
Excellency Platinum Debit Card | |
Etihad Guest Above Aspire, Debit Card | |
Etihad Guest Above Privilege Club Debit Card | |
Etihad Guest Above Excellency Debit Card |
Loan Customer Support Details
For any kind of information on ADCB Loans, you can call these below numbers.
Loan Type | Contact Details |
Home Loan | |
Personal Loan | |
Car Loan |
Customer Care Details for Bank Accounts
For any kind of information of ADCB Bank Accounts, you can call these below ADCB contact numbers.
Bank Account | Contact Details |
ADCB Current Account | |
ADCB Savings and Call Accounts | |
Millionaire Destiny Savings Account | |
Etihad Guest Aspire Account | |
ADCB Hayyak Current & Savings Account | |
Etihad Guest Privilege Account | |
Etihad Guest Excellency Account | |
Fixed Deposit Account | |
Upfront Interest Deposit | |
ADCB Active Saver Account | |
ADCB Offshore Banking | |
ADCB Offshore Current Account | |
ADCB Offshore Savings & Call Account | |
ADCB Jersey Custody and Jersey Cash Settlement Account | |
Offshore Fixed Deposits | |
ADCB Offshore Secure Saver Account | |
Money Transfer | |
Safe Deposit Lockers |
Contact Details for Banking Services
ADCB provides you with different banking services with the following contact numbers & through Fax.
Banking Service | Contact Number | Fax |
Islamic Banking | ||
Consumer Banking | +971 26109753 | |
Wholesale Banking Group | +971 26109743 +971 261097 63 | |
Commercial Banking | +971 26109743 +971 261097 63 | |
Money Market | +971 2 6109719 | |
Fixed Income |
ADCB Branches & Contact Details
You can check all ADCB Dubai and other branches and other details below to contact them.
Branch Name | Address | Contact Details | Fax |
Head Office | Abu Dhabi Commercial Bank Building, Shk Zayed street. P. O. Box: 939, Abu Dhabi United Arab Emirates | +971 26109772 | |
Abu Dhabi Investment Authority (ADIA) Branch | Corniche Street, ADIA Tower, Ground-level 2054 Abu Dhabi | +971 26109786 | |
Abu Dhabi Mall Branch | Tourist Club Area, Abu Dhabi Mall Ground level next to the main entrance 939 Abu Dhabi | +971 26109883 | |
Abu Dhabi National Exhibition Centre Area Branch(ADNEC) | Al Karamah Street, AD One Tower, Ground level, near Carrefour 939 Abu Dhabi | +971 26109772 | |
Al Nahyan Camp Branch | Dalma Street, Behind Al Nahyan Military Camp 29923 Abu Dhabi | +971 26109772 | |
Al Shahama Branch | Sheikh Maktoum Bin Rashid Road -Dubai-Abu Dhabi road, Near Baniyas Cooperative Society 76122 Abu Dhabi | +971 26109876 | |
Bawabat Al Sharq Mall Branch | Baniyas City, Bawabat Al Sharq Mall Ground floor next to the west entrance 60870 Abu Dhabi | +971 26109886 | |
Al Bayah Branch | Al Sila'a, Abu Dhabi Ghweifat Highway, Near Tam Centre 76889 Abu Dhabi | +971 26109854 | |
Corniche Baynunah Branch | Corniche Street, Next to Baynunah Tower 2054 Abu Dhabi | +971 26109772 | |
Dalma Mall Branch | Musaffah Main road, Dalma Mall First Floor near to Etisalat 39260 Abu Dhabi | +971 25500739 | |
GASCO Branch | Khalifa Bin Zayed Street, Sheikh Khalifa Energy Complex, Ground-level 48332 Abu Dhabi | +971 2 6109797 | |
Ghayathi Branch | Al Ruwais Road, Near Gayathi Ahalia Medical Centre P.O BOX 77731 Abu Dhabi | +971 2 6109814 | |
Hamdan Street Branch | Sheikh Hamdan Street, Opposite to Al Ghaith Tower 2832 Abu Dhabi | +971 2 6109772 | |
Khalidiya Mall Branch | Mubarak Bin Mohammed Street, Khalidiya Mall, Ground-level opposite to Lulu Hypermarket 939 Abu Dhabi | +971 2 6109822 | |
Khalidiya Tower Branch | Corniche Street, Opposite to Emirates Palace Hotel 47774 Abu Dhabi | +971 2 6109888 | |
Khalifa City A Branch | Khalifa City A, Near Emirates Post / Spar Supermarket 46604 Abu Dhabi | +971 2 6109860 | |
Mussafah Branch | Mussafah Industrial area- M2, Near Emirates Post office 9331 Abu Dhabi | +971 2 6109860 | |
Ruwais Branch | Central Market, Al Ruwais City, Near Etisalat Ruwais P.O BOX 11851 Abu Dhabi | +971 2 6109866 | |
Sheikh Rashid St.Branch | Sheikh Rashid Bin Saeed Al Maktoum Street, Near to Al Wahda Mall 25993 Abu Dhabi | +971 2 6109772 | |
Galleria Mall Branch | Al Maryah Island, Galleria Mall Level 2 near Caribou cafe 6508 Abu Dhabi | +971 2 6109895 | |
Yas Mall Branch | Sheikh Khalifa Bin Zayed Highway, Yas Mall Ground Floor next to Carrefour 7145 Abu Dhabi | +971 2 6109897 | |
Zayed Town Branch | Tarif -Liwa RoadMadinat Zayed, Near UAE Exchange & Zayed Town court P.O BOX 50013 Abu Dhabi | +971 2 6109875 |
uBank Branches & Timings:
Branch Name | Branch Address | Working Hours |
uBank Yas Mall | Yas Mall, Floor-1, Das Court (Next to Vera Moda & Sfera) | Saturday to Thursday: 10:00am to 10:00pm Friday 3:00pm to 10:00pm |
uBank al Wahda | Al Wahda Mall Extension - 1st Floor (Opposite to Clarks) | Saturday to Thursday: 10 am to 10 pm Friday 3 pm to 10 pm |
uBank City Walk | City Walk Boulevard 2, Building L-08, Ground Floor, Unit 508, Al Wasl City Walk | Saturday to Thursday: 10 am to 10 pm Friday 3 pm to 10 pm |
uBank Emirates Airlines HQ | Second Floor Atrium, Emirates Group Headquarters, Airport Road | Saturday to Thursday: 08:00 AM to 08:00 PM Fridays: Closed |
uBank Etihad Airways Centre | Ground floor, Al Noor Building, Al Muneera, Al Raha Boulevard, Sheikh Zayed Bin Sultan Street, Abu Dhabi | Saturday to Thursday: 08:00 AM to 05:00 PM Fridays: Closed |
Contacts for Other Banking Related Works
If you have any issues with these below-listed bank departments, you can contact them through Phone or Fax.
Other Department | Contact Details | Fax |
Finance Department | +971 2 6109704 | |
Central Account | ||
FX Settlements & International Payments | +971 2 6109728 | |
Institutional Clients Group | +971 2 6109744 | |
Financial Market Solutions | +971 2 6109719 Email: Forex@adcb.com | |
HR Department | ||
Operations Division | +971 2 6109701 |
A complaint about Bank
If you are not satisfied with the solution provided by ADCB bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.
Central Bank | Contact Details |
Contact Number | |
Complaint Email ID | |
Consumer Complaint Form | |
Contact Form | |
Fax | +971 2 6916004 |
Head Office | |
Contact Numbers: (Sun-Thu: 9 AM to 2 PM) | |
Fax | +97126652504 |
Mail Box | P.O.Box: 854 |
Complaints can be registered by visiting any of these central bank branches.
Branch | P.O.Box | Contact Details | Fax |
Al Ain | 1414 Al Ain | (+971) 37664777 | |
Dubai | Box 448 Dubai | (+971) 43939933 - 3937802 | |
Fujairah | 768 Fujairah | (+971) 92226805 | |
Ras Al Khaimah | 5000 Ras Al Khaimah | (+971) 172284646 | |
Sharjah | 645 Sharjah | (+971) 65593099 - 5593977 |
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