Al Hilal Bank Customer Service Contact Numbers in UAE

Disclaimer about Information Accuracy

Al Hilal Customer Care:
+971 600522229 (Inside the UAE)
+971 26356020 (Outside the UAE)


Banking Services


Complaint To Central Bank

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Contact to Al Hilal Bank

If you have any queries, complaints or feedback to provide Al Hilal Bank, you can always contact the bank customer care executives using any of the methods mentioned below.

Customer Support

Contact Details

Contact Number (Inside UAE)

600 522 229

Contact Number (Outside  UAE)


Call Back Service

Email Support

Facebook Messenger

Twitter Direct Message

Instagram Message

Contact Details for Banking Services

SMS Banking Service:

Banking Service

How to send SMS 

Example (Send SMS to 2494)

Activate Your Card

ACTCRD (first 6 digits of your card) (last 4 digits of your card) expiry date MMYY to 2494

ACTCRD 1234444490 1022


SPIN (first 6 digits of your card) (last 4 digits of your card) (4 digit PIN of your choice) to 2494

SPIN 1233333390 1111

Change the current PIN

CPIN (first 6 digits of your card) (last 4 digits of your card) (4 digits NEW PIN of your choice) to 2494

CPIN 1234567890 1111

Register for SMS Banking

Send SMS “ACT to 2494”

Other Banking Services:

Banking Service

Contact Number

Email ID

Corporate Banking

+971 2 4994151

+971 2 4994462

Al Hilal Bank Branches & Contact Details

You can check all Al Hilal Bank branches and other details below to contact them.


Branch Name


Abu Dhabi

Al Mushref Mall

9:00 am to 9:30 pm

Abu Dhabi

Al Seef Village Mall Branch

Sheikh Zayed Bin Sultan Street

10.00 am to 10.00 pm

Abu Dhabi

Baniyas Branch

9.00 am to 9.30 pm

Abu Dhabi

Corniche Branch

Baniyas Tower, 

Corniche with - Muroor Rd

8.00 am to 3.00 pm

Abu Dhabi

Delma Mall Branch

9.00 am to 9.30 pm

Abu Dhabi

Khalifa A Branch

8.00 am to 3.00 pm


Al-Ain Mall Branch

10.00 am to 10.00 pm


Al Tawar Branch

8.00 am to 3.00 pm


Barsha Mall Branch

10.00 am to 10.00 pm


Al Qassimiya Branch

8.00 am to 3.00 pm


Ras Al Khaimah Branch

8.00 am to 3.00 pm


Fujairah Branch

8.00 am to 3.00 pm

(Source: 1 | 2 | 3)

Complaint about Bank

If you are not satisfied with the solution provided by Al Hilal bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.

Central Bank

Ways to contact

Contact Number


Complaint Email ID

Consumer Complaint Form

Contact Form


+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 




Mail Box 

P.O.Box: 854

Complaints can be registered by walking through any of these central bank branches


P.O Box



Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777


Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802


768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646


645 Sharjah

+971 65592592

(+971) 65593099 - 5593977

(Source: 1 | 2 | 3 | 4 )

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