Union National Bank Customer Service Contact Numbers in UAE

UNB Customer Care:
+971 600566665 (Inside the UAE)
+971 2 693 0120 (Outside the UAE)



Grievance Cell

Complaint To Central Bank

Contact to Union National Bank

If you have any queries, complaints or feedback to provide Union National Bank, you can always contact the bank customer care executives using any of the methods mentioned.

Customer Care

Contact Details

Contact Number (Inside UAE)

+971 600566665

Contact Number (Outside  UAE)

+971 2 693 0120

Feedback Service


Email Support 


Twitter Direct Message


Customer Care Unit Working Hours

Sunday to Thursday, 8 am to 4:15 pm 

Customer Care Unit Address

3rd Floor, UNB Head Office, 

Sheikh Zayed Street, 

Abu Dhabi, UAE 

UNB Branches & Contact Details

You can check all Union National Bank branches and other details below to contact them.

Union National Bank Branches in Dubai:

Branch Name



Head Office

UNB Head Office, 

Sheikh Zayed Street, 

Abu Dhabi, UAE 

P.O. Box 3865 

Mirdiff Branch

Al Barjeel Oasis bldg, 

Office No 1, 

Street No.47, 

Uptown Mirdiff


Arabian Center Branch

Al Khawaneej Road, 

Arabian Centre Ground level near the Parking area, 

Al Mizhar area

Dragon Mart Branch

First floor, 

Dragon Mart


Dubai Silicon Oasis Branch

Sheikh Mohammad Bin Zayed Road,

Emirates Seven Towers Complex, 

Dubai Silicon Oasis

Bustaa'n Branch

Al Bustan Centre, 

near Al Mulla Plaza


Deira City Centre Branch

Deira City Centre, 

Ground floor near the Samsung store, 8th Street, 

Port Saeed District, 


Dubai Healthcare City Branch

Building # 33,

near Dubai Creek Park, 



Al Rigga Street Branch

Al Rigga street, 

Near Al Rigga Metro station,

Opposite to Avenue Hotel, 

Al Muraqqabat Area

Karama Branch

Sheikh Khalifa Bin Zayed Street, 

Next to ADCB Metro Station, 

Al Karama Area

Khalid Bin Waleed Branch

Khalid Bin Waleed Street, 

Opposite Four Point Sheraton Hotel, 

Al Mankhool Area

Dubai Mall Branch

Financial Centre Road, Dubai Mall,

Ground-level near to Waitrose Supermarket,

Down Town Dubai Area

Sh. Zayed Road Branch

API Tower, 

towards Dubai - Abu dhabi direction.


Business Bay Branch

Intersection of Al Saada street and Khaleej Al Tejari 1st street, 

Located in The Bay Gate Tower,

Business Bay Area

Jumeirah Branch

Villa / VDN 19, Jumeirah 1


Sheikh Zayed Road Branch

Sheikh Zayed Road between 2 & 3 interchange, 

Near Infiniti Center, 

Al Safa 2

Dubai Investment Park Branch

R08 09, 

ground floor, 

European Business Center


Jumeirah Lakes Towers Branch

Al Sarayat Street, One JLT Tower, 

Next to Emirates Gold Building DMCC,

Jumeirah Lake Tower Area

Mall of the Emirates Branch

Sheikh Zayed Road, 

Mall of Emirates Ground level Entrance # 1, 

Al Barsha

Dubai Marina Branch

Al Sufouh Road, 

Opposite Le Meridien Mina Seyahi Beach Resort & Marina, 

Dubai Marina Area

Jebel Ali Branch

UNB Building, 

Jebel Ali Free Zone, 

Banks Area, 

Gate # 3


Union National Bank Abu Dhabi Branches:

Branch Name



Al Ittihad Branch

Sheikh Zayed Road, 

Emaar Business Park Bldg #2, 

Greens Area

Al Shahama Branch

Sheikh Maktoum Bin Rashid Road -Dubai-Abu Dhabi road,

Near Baniyas Cooperative Society

Bawabat Al Sharq Mall Branch

Baniyas City,

Bawabat Al Sharq Mall Ground floor

Next to the west entrance

Zayed University Branch

Women's section, 

Gate 9,

Khalifa City B


Yas Mall Branch

Sheikh Khalifa Bin Zayed Highway, 

Yas Mall Ground Floor next to Carrefour

Dalma Mall Branch

Musaffah Main road, Dalma Mall First Floor near to Etisalat

Mussafah Branch

Mussaffah Industrial area- M2,

Near Emirates Post office

Abu Dhabi National Exhibition Centre (ADNEC) Branch

Al Karamah Street,

AD One Tower, 

Ground level, 

near Carrefour

Khalifa City A Branch

Khalifa City A, Near Emirates Post / Spar Supermarket

Abu Dhabi Mall Branch

Tourist Club area,

Abu Dhabi Mall Ground level next to the main entrance

Mohamed Bin Zayed City Branch

Dhababa Saif Al Mashghoni bldg, Mussafah East 10

Mushrif Branch

Near Al Mushrif Cooperative society, 

Al Khaleej Al Arabi street


Al Nahyan Camp Branch

Dalma Street, 

Behind Al Nahyan Military Camp

Galleria Mall Branch

Al Maryah Island, Galleria Mall Level 2 near Caribou cafe

Sheikh Rashid Street branch

Sheikh Rashid Bin Saeed Al Maktoum Street,

Near to Al Wahda Mall

ADCB Head Office Branch

Sheikh Zayed Bin Sultan Street, 

Near ADNOC Distribution

GASCO Branch

Khalifa Bin Zayed Street,

Sheikh Khalifa Energy Complex, 


Hamdan Street Branch

Sheikh Hamdan Street,

Opposite to Al Ghaith Tower

Corniche Baynunah Branch

Baynunah Tower, 

Corniche Street next to British Embassy

ADNOC Branch

Inside the Head Office of Abu Dhabi National Oil Company (ADNOC)

02 - 6796365

Adgas Branch ATM

ADNOC Gas Co. Bldg, 

Corniche Street


Khalidiya Mall Branch

Mubarak Bin Mohammed Street,

Khalidiya Mall, 

Ground-level opposite to Lulu


Abu Dhabi Investment Authority (ADIA) Branch

Corniche Street,

ADIA Tower, 


Dhafra Branch

UNB Building Near Dhafra Co-operative Society, 

Liwa Street,

Madinat Zayed [Beda Zayed]


Khalidiya Tower Branch

Khalidiya Towers, 

Building # 1,

Corniche street, 

Opposite to Emirates Palace Hotel

Zayed Town Branch

Tarif -Liwa Road Madinat Zayed, Near UAE Exchange & Zayed Town court

Ghayathi Branch

Al Ruwais Road,Near Gayathi Ahalia Medical Centre

Ruwais Branch

Central Market, 

Al Ruwais City,

Near Etisalat Ruwais

Al Bayah Branch

Al Sila'a,Abu Dhabi Ghweifat Highway,Near Tam Centre

Other Branches:

Branch Name



Al Jurf Branch

Hani Mall premises, 

Unit No 21, 

ground floor


Ajman Branch

Al Ittihad Street, 

Near Lebanese Flower Restaurant & Cafe, 

Al Rashidiya Area

Hilli Branch

Suhail Al Ameemi Building , 

Mohamed Bin Khalifa St – Beside Al Hili police station


Hazza Bin Zayed Stadium Branch

Hazza Bin Zayed Stadium Branch, 

Hamdan Bin Mohammad street, 

Al Ain

Tawam Hospital Branch

Sheikh Khalifa Bin Zayed Street, 

Tawam Hospital bld , 

Ground floor -Administration Section Wing, 

Tawam Area

Bawadi Mall Branch

Office No 1, 

Bawadi mall, 

Mizyad Area


Al Wagan Branch

Al Wagan street- E95 Highway, 

Near Al Ain Distribution Co, 

Al Wagan

Al Hayer Branch

Dubai - Al Ain Highway, 

Near Al Ain Distribution Co and Etisalat,

Al Hayer

Al Yahar Branch

Abu Dhabi- Al Ain Road, 

Near Fatima Supermarket, 

Al Yahar

Al Ain Mall Area Branch ATM

Matouk Harib Thenaya Al Amri Bldg., 

Opp. Al Ain Mall, 

Othman Bin Othman bin Affan Street


Al Ain Main Branch

Hessa Bint Mohammed Street,

Opposite to Al Ain Palace Museum, 

Al Mutawaa Area

Fujairah Branch

Hamad Bin Abdulla Street, 

Near ADNOC Service Station, 


Dibba Branch

Dibba Al-Fujairah area,Near Central Market

Ras Al Khaimah Branch

Bin Daher Street, Al Naeem Mall, Near Etisalat, Dafan Al Nakheel Area

Kalba Branch

Behind Shajidha Supermarket, Al Butain Sh.Saeed Al Qasmi Street


Khorfakkan Branch

Al Burdi , Sh. Khaled Street


Dhaid Branch

Al Melaihs Al Madam Road


Sharjah Industrial Area Branch

Al Maliha Road, Sharjah Industrial Area 2 Near Divya Auto Spare Parts, Industrial Area 2

Al Majaz Branch

Corniche Street, Al Dorah Building, Near Municipality Roundabout, Al Majaz Area

Sharjah Main Branch

Ibrahim Mohammed Al Medfa'a Street, Near Sharjah Central Post Office

Umm Ul Quwain Branch

Al Manama hypermarket premises, King Faisal Street


Grievance Redressal Cell

If you want to give any complaint to the bank about any service of UNB, please visit UNB Branch at Dar AlAwadi Complex - Sharq.

Working hours:  Sunday to Thursday - 8:30 AM to 3:00 PM.

Complaint about Bank

If you are not satisfied with the solution provided by Union National Bank then you can contact Central Bank (UAE) consumer complaint cell through these below ways.

Central Bank

Ways to contact

Contact Number


Complaint Email ID


Consumer Complaint Form


Contact Form



+971 2 6916004

Head Office

Contact Numbers (Sun-Thu: 9 AM to 2 PM)

02 665 2220

02 691 5555 





Mail Box 

P.O.Box: 854

Complaints can be registered by walking through any of these central bank branches


P.O Box



Al Ain 

1414 Al Ain

+971 37656656

(+971) 37664777


Box 448 Dubai

+971 43939777

(+971) 43939933 - 3937802


768 Fujairah

+971 92224040

(+971) 92226805

Ras Al Khaimah 

5000 Ras Al Khaimah

+971 172284444

(+971) 172284646


645 Sharjah

+971 65592592

(+971) 65593099 - 5593977

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